Inside Sales Coordinator

The Production sales staff working from the Cavco manufacturing facilities support and drive wholesale and builder sales, helping to develop new accounts as well as provider ongoing account management to strengthen ongoing business relationships

The Production Inside Sales Account Representative supports the production sales managers / regional sales managers (RSM) with transactional workflow, customer request tracking, and other administrative items. This role works independently executing non-complex specific process steps under continuous quality review and coaching as needed.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Supports the Account Sales Managers (ASM) / Regional Sales Managers (RSM) with quotes and order entry to meet needs of our dealers in multiple states


• Creating simple marketing reports to provide clearer understanding of shifts in market trends and products


• Assists in ordering point of sale (POS) materials for the sales team to meet goals and objectives


• Supports the ASM/RSM with inventory reports to determine and understand stocking and inventory agreements


• Writes and updates floor plan literature at the direction of the Plant Sales Manager (PSM) to assure timely delivery to our dealers


• Conducts sales comparisons of features and benefits to assist with future planning


• Notifies retailers of product changes to ensure communication and information flow


• Coordinates décor boards for product series to provide accurate and timely distribution


• Conducts manufacturing center tours to ensure customer satisfaction


• Creates show guides for trade shows to ensure customer satisfaction and a clear description of the show homes


• Creates competitive analysis reports for the ASM/RSM to assist with future planning


• Communicates with all levels of employees and management


• Performs various other job duties as assigned and needed


• Demonstrate a good work ethic based on principles of honesty and integrity

MINIMUM QUALIFICATIONS

• Associate’s Degree and/or Bachelor’s Degree preferred


• Two or more years of experience with similar duties


• Effective communication skills, both written and verbal


• Quote and Order Accuracy – Strong attention to details


• Planning/Organizational skills - able to prioritize work activities, use time efficiently and work through projects in a self-motivated manner


• Adaptability – able to adapt to rapid changes in the work environment, manage competing demands and able to deal with frequent change, delays or unexpected events


• Problem-solving skills – able to identify and resolve problems in a timely manner; gather and analyze information skillfully; able to apply independent judgment on a regular basis in making decisions


• Working knowledge of Microsoft Office (Word, Excel, Power Point, etc.) including Publisher


• Ability to work in a fast-paced environment


• Results oriented, attention to detail and good time management skills