Inside Sales Coordinator

What You’ll Handle

The Inside Sales Coordinator keeps Northern Gear’s quoting workflow on track by providing administrative and customer-facing support to our Sales team, ensuring customer RFQs are complete, organized, and routed on time.

Key responsibilities include assembling quote/estimate packets (drawings, specs, part numbers, quantities, revisions, due dates), checking requests for missing or conflicting details and coordinating clarifications, and distributing approved quotations and supporting documents with proper internal approvals. You’ll also maintain accurate CRM records in Salesforce, manage activity notes and follow-ups, work within customer sales portals to retrieve/upload documents and monitor deadlines, and respond to customer calls/emails by documenting needs and directing technical, pricing, or delivery questions to the right team member.

Required skills/experience:
- Salesforce or similar CRM experience
- Proficiency in Outlook, Excel, and Word
- Strong organization, accurate data entry, and prioritization
- Clear written/verbal communication and customer service
- Ability to learn new software and interpret technical drawings/RFQ details

Apply today to help keep quotes moving and customers supported.

Your Coverage & Time

Medical, Dental, and Vision insurance
401(k)
Life Insurance
Health Savings Account (HSA)
Paid Time Off (PTO)

A Typical Workday

You’ll work onsite in Muskego, WI, Monday through Friday from 7:30 AM to 4:00 PM. The day often starts by reviewing new RFQs and updates that came in overnight, then shifting between email, phone, and customer portals as information comes together. You’ll spend time keeping quote files tidy and current, tracking what’s waiting on clarification or approval, and watching response dates so nothing slips. As the day progresses, you’ll coordinate with the Sales team to keep communication clear and timely, wrap up submissions, and set up the next round of follow-ups so the next morning begins organized.