Inside Sales Coordinator Home Care

Inside Sales Coordinator - Benefits

• Compensation: $19-24/hr (Negotiable) 
• Type: Full-Time
• Schedule: Monday - Friday; 8:00 am-5 pm
• Medical, Dental, Vision, and Life Insurance options.  
• Multiple health plan options (HMO, PPO, etc.) for self and dependents. 
• Generous PTO plan and encouragement to use it! .6 holiday, 5 sick days  
• 401k & Roth IRA options.
• Career development opportunities, including mentorship programs, leadership training, and executive coaching. 
• Team events, company lunches, free snacks, and a modern workspace. 
• Dog-friendly office environment. 
• Flex-Spending Account options. 

About Us: 

Care Partners is seeking a dedicated and compassionate Intake Specialist to support its growing healthcare brand in Orange County and the Inland Empire. Care Partners is a multi-faceted healthcare organization growing exponentially in Southern California. We are one of the only healthcare organizations linking Clinical Medicine with Non-Medical Home Care. We offer a unique and sought-after healthcare solution in Orange County, Los Angeles, and the Inland Empire. This role is an excellent opportunity for someone who thrives on making a difference in the lives of individuals with developmental disabilities and their families. 

We have recently launched a new service line specializing in care for CalAim recipients and children and dependent adults with developmental disabilities. We are a contracted provider with multiple Regional Centers throughout California and CalAim and we are looking for YOU to help us grow this exciting new platform! 

The ideal candidate for Care Partners Inside Sales Coordinator must radiate a passion for helping others and embody Care Partners’ core values of love, empathy, and compassion. The Intake Specialist plays a critical role in onboarding new clients and coordinating care to meet their unique needs. This includes working closely with families, caregivers, and insurance representatives to ensure seamless service delivery. 

Requirements: 

• Experience in intake coordination, case management, inside sales, or a related role. 
• Exceptional interpersonal and communication skills, with a compassionate and professional demeanor. 
• Proficiency in computer systems, including Microsoft Office, CRM platforms, and internet-based applications. 
• Ability to pass a federal background screen. 
• Valid driver’s license and proof of current auto insurance. 

Essential Functions:

• Client Intake and Coordination: Serve as the primary point of contact for new clients and their families. Conduct thorough intake assessments to identify client needs and preferences.  Collaborate with Regional Centers, caregivers, and internal teams to design and implement personalized care plans. 
• Documentation and Compliance: Maintain accurate records and documentation in our CRM system. Ensure all intake processes comply with state regulations and Regional Center requirements. 
• Relationship Building: Develop and maintain positive relationships with clients, families, and Regional Center representatives. Act as a trusted resource and advocate for families navigating the disability services system. 
• Team Collaboration: Work closely with the Management and Operations teams to streamline processes and ensure high-quality service delivery. Provide feedback and recommendations to enhance the client intake experience.