Position Title: Inside Sales Coordinator Reports To: VP of Sales & Marketing FLSA Status: Exempt
Can you make the AGC Difference? AGC Heat Transfer, Inc. is looking for a dynamic sales professional who understands the importance of building client relationships while supporting our most important resource - people!
Brief Company Description
AGC Heat Transfer, Inc., is the leading OEM of sanitary plate heat exchangers in North America, manufacturing plate heat exchangers specifically designed for sanitary applications. AGC offers complete heat exchangers, services as well as upgrades to plate packs, gaskets and spares that fit multiple brands. In addition, AGC offers Field Leak Testing and inspections of plate heat exchangers that meet the 3-A sanitary standard. AGC Heat Transfer consists of four manufacturing/service facilities (Bristow, VA, Fairview, OR ,Pleasant Prairie, WI & Fort Worth, TX) with about 130 employees. AGC Heat Transfer has a strong engineering culture with a heavy emphasis on customer service and technical/consultative sales.
Job Description The Inside Sales Coordinator’s primary function is to support AGC sales engineers, end user customers and distributors by completing quotation requests, entering orders and responding to general requests for information in a timely and customer focused manner. There will also be various administrative tasks which assist with the sales structure in AGC’s ERP systems. The successful candidate will generate sales opportunities from existing inquiries and interactions with current and potential customers. This position reports to theVP of Sales & Marketing and requires full-time office presence in our PleasantPrairie, WI. location.
Position Responsibilities
Fulfill customer service requirements by establishing personal rapport with potential and existing end users (direct) and distributors via phone and email communications from the office. Responsible for incoming phone calls to the office and assisting customers.
Provide quotations, enter orders, information requests (brochures, drawings, etc.) mainly for AGC after-market products in a friendly and timely manner. AGC’s expectation on response time for after-market quotations and order entry is 24.hours to maintain our leading position in the marketplace.
Oversee after-market parts and service sales engagements from start to finish.
After-market products include spare parts (gaskets, plates and frame components), AGC service products are Plate Check, and Installation Assistance and re-gasketing jobs in AGC factories.
Work in partnership with sales engineers’ efforts to achieve business growth through AGC’s structured sales plans. Support sales engineer requests for assistance as required.
Identify and leverage sales opportunities when applicable.
Enter proposals and orders accurately into company CRM for sales pipeline management and QTC (quote to close) analysis, along with required documents to track opportunities.
Gain customer confidence and acceptance by explaining AGC features, benefits and positive impact for their operation.
Submits orders accurately into company ERP system and adjust with any updates as the equipment is built.
Work closely and have collaborative relationships with AGC sales engineers, field service team and factory to process orders to meet customer expectations.
Assist accounting with customer contact, if required.
Provide accurate and timely feedback on status of lost proposals through CRM tool and any competitive environment information to management for resolution.
Participate actively in monthly, online sales meetings, sharing information and knowledge for all colleagues.
Support general sales department needs as required.
Executionwhilefocusingonquality,safetyandTeamworkdeliveringresultsmotivatedbya diverseandinclusiveculturebasedonaccountability,customer/employeesatisfaction, creative solutions, and constant communication.
EnthusesothersandfacilitatessuccessfulGoalaccomplishmentbypromotingaclearsense ofpurpose,inspiringapositiveattitudetowork,andarousingastrongdesiretosucceed among team members.
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in the US.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast!
Find the best jobs in the US, apply in 1 click and get a job today!