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Inside Sales Engineer

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Job Description - Inside Sales Engineer

Description

Equipment & Controls, Inc. is a successful and innovative Emerson Impact Partner. ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering Successful Customer Outcomes 100% of the Time. Our customer base includes oil and gas, chemical, power, food and beverage, mining and metals, life sciences, pulp and paper, refining, petrochemical, OEM and nuclear industries. With offices in Pennsylvania, West Virginia and Ohio, ECI is the region’s leader in process control and industrial automation products and solutions. We seek individuals that share our passion for excellence.

Business Unit/Department: Steam and Combustion 

Location: Lawrence, PA, Columbus and/or Solon, OH

Essential Duties and Responsibilities:

  • Provide Steam & Combustion Solution proposals and projects support to customers to help mitigate existing customer issues while maximizing ECI’s diverse portfolio of products and services 
  • Offer technical recommendations focused on efficiency improvement, energy savings and improved reliability to our customers resulting in product pull-through and service engagements
  • Optimize steam and condensate systems to improve reliability, safety and efficiency
  • Support the field engineers with engineering and proposal support
  • Support engineering requirements for energy and efficiency audits on steam and combustion systems
  • Provide cradle to grave project support and management of steam and combustion systems projects
  • Provide subject matter expertise in the industrial steam market to support our front-line sales team
  • Support the delivery of positive customer outcomes through the unified ECI quoting process

Requirements

 The Ideal Candidate:

  • Will possess a four-year engineering degree or equivalent industry experience
  • Will have working knowledge of P&IDs, controls, valves and instrumentation 
  • Will demonstrate an understanding of the technical and business challenges faced by this market and proven ability to develop and deliver solutions 
  • Will possess strong presentation, consultative selling, interpersonal and communication skills
  • Must be a team player and work closely with Steam and Combustion Solutions Team and representatives from other business units 
  • Must understand steam and combustion systems, control systems and instrumentation

Core Competencies:

  • WORK COLLABORATIVELY - Promote an inclusive and positive work environment that encourages collaboration and team building across all levels of the organization. Work with others to resolve obstacles that may prevent the organization from achieving its mission.
  • CUSTOMER FOCUS - Demonstrate the desire and knowledge to understand customer needs. Provide personalized, professional and courteous service, accurate information, continuous communication and the ability to handle customer concerns in an appropriate manner.
  • INTEGRITY - Behave ethically, act fairly and take responsibility for accomplishing work goals.

Additional Details 

We provide our team with everything needed for success, including world-class products, excellent initial and ongoing training, and top-notch work equipment. We reward hard work and success with a competitive base salary and benefits package, as well as a retirement savings program, which includes 401(k) with company match and profit sharing. Salary is based on experience. EEO/AA/M/F/Veteran/Disability   

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