Inside Sales Engineer - Engineering, Procurement, Construction (012)

Description

Equipment & Controls, Inc. is a successful and innovative Emerson Impact Partner. ECI provides an entrepreneurial opportunity for each employee to achieve our common mission of Delivering Successful Customer Outcomes 100% of the Time. Our customer base includes oil and gas, chemical, power, food and beverage, mining and metals, life sciences, pulp and paper, refining, petrochemical, OEM and nuclear industries. With offices in Pennsylvania, West Virginia, and Ohio, ECI is the region’s leader in process control and industrial automation products and solutions. We seek individuals that share our passion for excellence.

Business Unit/Department: Engineering, Procurement, Construction (EPC)

Location: Lawrence, PA

Job Summary:

As an Inside Sales Engineer for Engineering, Procurement, and Construction (EPC), you will be the main point of contact for the customer during the initial quoting phase and any change order quote request. While leveraging your engineering expertise, you will work together with the EPC Engineering Consulting Manager, EPC Engineers, and other ECI business units to develop a tailored solution while remaining adaptable to changing requirements. The customer will rely on you to ensure the proposal is delivered on time, meets the outlined specifications, and clearly communicates ECI’s solution. This role requires close collaboration with the EPC Engineering Consulting Manager and ECI Account Managers to deliver a successful customer outcome.

Essential Duties and Responsibilities:

• Utilize customer input and/or specifications to help in the selection of applicable products
• Collaborate with EPC consulting manager, EPC engineers and other ECI business units to develop solutions that meet customer needs
• Support the delivery of positive customer outcomes through the unified ECI quoting process
• Support the EPC consulting manager and account management team to meet customer expectations
• Collaborate with the EPC Team and other ECI business units to identify and implement improvement opportunities in the quoting and project execution process

Requirements

 The Ideal Candidate:

• Will possess a four-year engineering degree or equivalent industry experience 
• Will have working knowledge of P&IDs, electrical equipment, controls, valves and instrumentation 
• Will have the ability to develop and deliver solutions based on an understanding of the technical and business challenges of our market 
• Must have industry experience quoting complex projects across multiple disciplines
• Must have the ability to work with multiple suppliers, including subcontractors, for equipment and/or services to include in our proposals
• Will possess negotiation skills
• Must have excellent communication skills 
• Must have the ability to multi-task
• Must be a team player, able to work closely with project managers, account managers, and employees from other business units

Core Competencies:

• WORK COLLABORATIVELY - Promote an inclusive and positive work environment that encourages collaboration and team building across all levels of the organization. Work with others to resolve obstacles that may prevent the organization from achieving its mission.
• CUSTOMER FOCUS - Demonstrate the desire and knowledge to understand customer needs. Provide personalized, professional, and courteous service, accurate information, continuous communication and the ability to handle customer concerns in an appropriate manner.
• INTEGRITY - Behave ethically, act fairly and take responsibility for accomplishing work goals.

Additional Details
We provide our team with everything needed for success, including world-class products, excellent initial and ongoing training, and top-notch work equipment. We reward hard work and success with a competitive base salary and benefits package, as well as a retirement savings program, which includes 401(k) with company match and profit sharing. Salary is based on experience. EEO/AA/M/F/Veteran/Disability