Inside Sales II

Central Valley is a leading family-owned and operated building supply company with eight locations throughout Northern California. We have been in business since 1955 and have grown to become one of the largest regional suppliers of building and agricultural products in the United States. Central Valley has been voted among the Best Places to work in the North Bay by the North Bay Business Journal. We are currently seeking an Inside Sales II Associate for our Fairfield facility.

The Inside Sales II Associate establishes customer relationships by assisting them with product solutions and meets sales targets.

• Provides primary contact and coordination for special orders.
• Accurately processes sales orders, enters quotes and completes bids.
• Sales order entry, tracking, and processing.
• Actively pursues and closes sales for designated accounts.
• Over the counter sales.
• Enters quotes into the computer and follows up with customers.
• Assists, as required, in all phases of in-house service, including processing sales orders, entering quotes, and bid coordination, and Sales Rep interface.
• Maintains individual prospect and customer files. 
• Processing sales orders for designated accounts, ensuring that delivery dates are realistic and are met.
• Follows through on all orders including special order requisitions and shipping.
• Maintains a high level of technical and industry knowledge in all areas related to the industry, including trouble shooting over the phone.
• Acts as liaison between both the customer and Sales Reps ensuring that all customers’ expectations are communicated to the Sales reps.
• Analyzes and takes care of customers’ needs.
• Locates necessary products.
• Conducts order entry and quote information to customers.
• Stocks shelves and general housekeeping.
• Learns and stays informed of additions, deletions and changes to Company product lines.

• 5 plus year construction, lumber and/or building materials experience required.
• Inside Sales experience required
• Bilingual in English/Spanish highly desired
• Superior customer service skills
• Basic computer skills
• Excellent communication skills
• Organizational skills
• Retail experience helpful

Central Valley is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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