LEHR is the leader in Emergency Vehicle products and installation, with locations in Oregon, Nevada, and California. At LEHR, our Mission is to provide a superior customer experience, supply only the best quality brands, and achieve the highest degree of workmanship in every vehicle we create with individual pride. We strive to see every First Responder thoroughly equipped to respond to every emergency. LEHR is seeking an Inside Sales Lead professional for our Reno, Nevada, location.
You will Love Working at LEHR!
We are looking for an individual who is a leader with strong organizational and communication skills to join our team as the Inside Sales Lead. The ideal candidate will be proactive, have a strong attention to detail, and be process-oriented. This role will be responsible for supervising the inside sales representatives while providing guidance, training, and successful project completion from orders, quotes, inventory, customer contact, and escalation resolutions. The Inside Sales Lead will also help build processes, improve service, support outside sales, and manage the full sales cycle from quote to delivery.
Our Employee Compensation and Benefits show how much we value our Team!
Compensation
$60k - $65k based on experience
Benefits
Health Benefits (Medical, Dental, and Vision)
401K
Paid time off and holidays
Schedule
Monday- Friday 7:30 A.M. – 4:30 P.M. Full-time In Office
Location
9240 Prototype Drive, Reno, NV 89521
Responsibilities
Oversee the daily operations of the Inside Sales team
Ensure all customer emails and inquiries are acknowledged and followed up promptly
Guide the team in processing orders, quotes, and part requests accurately
Support and coordinate with outside sales on shared accounts and leads
Help implement and improve team processes and tools
Provide training, answer questions, and offer guidance to team members
Handle escalations or complex orders when needed
Understand the various contracts and pricing structures
Stay up to date on industry trends, new products, and company offerings
Qualifications
Experience in inside sales, parts, or customer service — automotive, fleet, or equipment environments - preferred
Familiarity with quoting, order entry, and basic inventory processes
Proficiency in using CRM software, Microsoft Office Suite, ERP, and other sales tools
Superior organizational and time management skills
Strong communication and leadership skills
Ability to lead by example and keep the team focused and accountable
Ability to multitask and manage multiple customer accounts
A proactive mindset — someone who spots problems before they happen
Knowledge of emergency vehicle equipment and lighting - preferred
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