Inside Sales Lighting Specialist

 job Summary
The Inside Sales Lighting Specialist drives revenue by generating technical quotes, processing orders, and providing product solutions for institutional, government, and contractor accounts. Utilizing Epicor P21, this role manages the order lifecycle while navigating formal bidding processes and public procurement requirements. Success requires daily outbound phone follow-ups, proactive business development, and rapid internal alignment via Slack.

Key Responsibilities

• Institutional & Government Quoting: Process complex requests for quotes (RFQs) and formal bids for school districts, universities, hospitals, and government agencies.
• Contractor Sales: Review bills of materials (BOMs) and provide competitive pricing for electrical and general contractors. [1]
• Proactive Phone Outreach: Conduct daily outbound calls to follow up on open quotes, track project timelines, and identify upcoming public or private jobs. [1]
• Procurement Compliance: Ensure quotes and orders comply with specific entity requirements, such as buy-American clauses, public contracts, or institutional purchase order workflows. [1]
• Internal Collaboration: Use Slack for instant communication with warehouse, procurement, and outside sales teams to expedite time-sensitive public works orders.
• P21 Order Management: Manage order entry, track multi-branch inventory, and process modifications directly within Epicor P21.
• CRM - Use of company CRM (Hubspot) to document interactions, update client information, follow up steps etc. 

Qualifications & Skills

• Diverse Account Experience: Familiarity dealing with institutional buyers (healthcare, education) and government procurement alongside traditional contractors.
• Sales Drive: Confident making high-volume outbound phone calls for quote follow-ups and new account acquisition.
• Bid & Specification Literacy: Ability to read project specifications, cross-reference approved manufacturer line cards, and assemble compliant submittal packages.
• Technical Workflows: Proficiency using Epicor Prophet 21 (P21) for order management and Slack for internal team communication.
• B2B Communication: Strong verbal and written communication tailored to both fast-paced contractors and structured public agency purchasing agents. 
• Attend Lighting shows and conferences when appropriate 
• Other Duties associated with this position not mentioned above 

Experience with RFP, RFI requests from customers 

Lighting Sales Experience including recommendation of equals for items etc. 

Experience with repping sales agency or Electrical and Lighting Distributor