Inside Sales Manager

Inside Sales Manager

Cycle Company: Cycle Pharmaceuticals Inc

Location: This is a full-time, remote position in the US.

Position Summary: Leadership position within Cycle’s US Sales Department.

Salary: This position is paying a base salary of $160,000 - $180,000 DOE

The Opportunity

We’re recruiting for a driven, strategic and people focused Inside Sales Manager to lead, mentor and develop our growing Inside Sales team.

As Inside Sales Manager, you’ll be responsible for coaching and developing your team to deliver consistently high-quality interactions, optimize lead generation and conversion, and strengthen Cycle’s presence in rare disease markets. The Inside Sales team engages healthcare professionals (HCPs), including physicians, nurses, and dietitians, to educate them on rare diseases, patient pathways, and how Cycle’s products can support improved outcomes.

You’ll ensure your team operates with clarity, purpose, and compliance, balancing empathy with performance, and ensuring every interaction builds trust and value. The team work cross-functionally with Field Sales, Marketing and Medical Affairs to ensure that every engagement reflects our mission of supporting our patients.

Our Company 

At Cycle, we believe that Every Single Patient Matters. This is at the heart of why we work and were looking for people to join our team who share our vision. We know that life-changing treatments need life-improving product support to match, because when you put the two together, great things can happen.

Our growing portfolio now covers oncology, haematology, neurology, immunology and rare metabolic genetic conditions where we improve existing drugs, repurpose them for new uses and bring generics back to market. Using cutting-edge drug delivery technologies, we enhance the efficiency of treatments, offering patients greater freedom and choice.

Headquartered in Cambridge, UK, with a significant US presence, Cycle has scaled rapidly and was named one of the UK’s fastest-growing private companies by The Sunday Times (Sunday Times 100 2024 & Sunday Times 100 Tech 2025). If you want to know more about what we do then, why not check out our website and take a look at some of our patient stories: Patient Stories - Cycle Pharma

What you will be doing: 

• Lead, coach and inspire a team of Rare Disease Account Specialists to deliver outstanding performance across engagement quality, activity metrics and conversion goals.


• Oversee daily Inside Sales operations, including outbound call campaigns, inbound inquiries, and follow-ups to healthcare professionals across the US.


• Ensure team members are effectively educating HCPs on rare diseases, treatment options, and patient support programs.


• Drive a disciplined, data-driven approach to pipeline management, call productivity and lead conversion using Cycle’s CRM and analytics tools.


• Monitor and report on key performance metrics, identifying opportunities to improve efficiency and effectiveness.


• Collaborate with Field Sales, Marketing, and Medical Affairs to align messaging, targeting and account engagement strategies.


• Contribute to the development of scripts, educational content and selling resources tailored for virtual engagement.


• Support recruitment, onboarding and professional development of Inside Sales team members.

Skills and experience that will help you to succeed in this position:

• Bachelor’s degree in a relevant field.


• Proven experience in the biopharmaceutical or healthcare industry, with a strong understanding of sales processes, customer engagement and patient pathways.


• Prior experience of leading or coaching a sales or customer-facing team (inside sales experience preferred).


• Strong understanding of virtual engagement strategies and CRM utilization.


• Excellent verbal communication and presentation skills, confident in engaging clinicians remotely.


• Demonstrated ability to collaborate across departments and influence without direct authority.


• Highly organized, analytical, and comfortable with metrics-driven management.


• Strong commitment to ethics, compliance, and patient-centred selling.


• Ability to travel nationally up to 10% of the time for meetings, training, or conferences.

What makes this role special:

• Make a meaningful difference in the lives of patients living with rare diseases.


• Opportunity to lead a team across diverse therapeutic areas and projects.


• Help shape the culture, collaboration and future of a growing pharmaceutical organization.


• Access ongoing mentoring, leadership development and growth opportunities.


• Contribute directly to innovative commercial strategies and success.

What can we offer to you

In addition to being part of a great team and doing things that will make a real difference to patients’ lives, you will enjoy all the benefits that brings:

• Competitive salary based on experience


• A collaborative high performing work environment


• Performance based bonus


• Opportunity to join a fast growing and ambitious business


• 100% employer paid membership for Private Health Insurance


• Life Insurance


• 401k plan

Diversity and Inclusion statement:

At Cycle Pharmaceuticals, we are committed to creating an inclusive, respectful, positive and diverse workplace. We do not discriminate on the basis of race, colour, religion, gender, age, disability, or any other protected characteristic. We actively support and embrace diversity, and we are working to build a team that reflects a wide range of backgrounds and perspectives.

We value your unique contributions and encourage you to join us in shaping a more inclusive future. If you require any reasonable adjustments - whether during the application process or in the workplace - we will be happy to support your needs. At Cycle, equality, inclusion, and respect are at the core of everything we do. We fully comply with all applicable employment laws, including those related to non-discrimination, work authorization, and employment eligibility verification.