Inside Sales Manager

Job Description

Professional Plastics, a leading distributor of high-performance engineering plastic shapes, is currently offering great career opportunities in the plastics industry. We are a family-owned and operated business that values hard work, integrity and ethics. We are interested in hiring motivated professionals who share our core values and desire to be part of a dynamic team. Established in 1984, Professional Plastics has grown to 22 locations across the USA, Singapore & Taiwan. Professional Plastics is an equal opportunity employer and offers competitive pay and benefits.

Position Summary:

Manages a business plan in an effort to meet the objectives set forth by the company. Manages staff to achieve a business plan that includes markets, key accounts and target accounts. Understands core strengths, weaknesses and market share in its assigned territory. Monitors staff progress in maintaining and closing sales, increasing margins and representing overall product line.

Benefits Package:
DailyPay Earned Wage Access
Medical
Dental
Vision
Flexible Spending Account
401K Plan with Company Match
Basic Life and AD&D
Voluntary Life Insurance
Short Term Disability
Long Term Disability
Employee Assistance Program
Paid Time Off
Paid Holidays
United Pet Care Discount Program
MetLife Legal Assistance Program
Accident, Critical Illness and Hospital Indemnity Insurance
Norton LifeLock ID Theft Protection

Essential Duties and Responsibilities:

Include the following, as well as other duties that may be assigned.
Manages a business plan that generates new growth and maximizes increased sales and profit dollars
Prospects and develops new business
Manages customer and supplier base, markets and products
Seeks out new market opportunities and explores existing markets
Attends manufacturers representatives educational meetings on product lines and applications
Reviews inventory levels and accounts receivables
Oversees day to day branch sales
Recruits new staff
Manages staff development, performance and reviews
Administers company policy and procedures
Travels as necessary for meetings and customer contact

Supervisory Responsibilities:

Manages the Inside Sales Team

Travel:

Periodic travel to customer or vendor locations may be required

Minimum Qualifications:

To perform the job successfully, the individual must have the following minimum qualifications:

Knowledge, Skills, and Abilities:
Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
Proficiency in standard office and database programs/equipment
Knowledge of ERP and CRM systems

Education and Experience:

(Required and preferred educational and experiential qualifications)
Bachelor's Degree from an accredited university preferred
High School Diploma or equivalent
1-3 years' experience in a sales or management role

Competencies:

To perform the job successfully, the individual should demonstrate the following competencies (behaviors and qualities that enable one do something successfully and efficiently).

Problem Solving:

Work alongside staff to resolve issues with product and customer service. Revise plans or techniques as necessary to achieve optimum results. Partner with other department managers to resolve issues.

Critical Thinking:

Analytically and logically evaluating information, propositions, and claims. Detects flaws, inconsistencies, and seeks the root-causes of problems.

Teamwork:

Collaborating with others to achieve shared goals. Understands one's role on the team, helps team members in need or asks for assistance when needed.

Interpersonal Skills:

Enthusiastic, naturally social and persuasive. Establishes rapport and maintains mutually productive relationships. Resilient and persistent. Must be able to work and collaborate with colleagues, be "hands-on" and be able to handle multiple tasks in a multi corporation environment.

Communication Skills:

Engaging in effective communication verbally and in writing. Presents information clearly and in an organized manner. Adjusts vocabulary and formality according to audience and purpose.

Mathematical Reasoning:

Performing computations and solving mathematical problems. The ability to choose the right mathematical methods or formulas to solve a problem.

Attention to Detail:

Focusing on the details of work content, work processes, and final work products and selects critical details to focus on.

Adaptability:

Responding positively to change and modifying behavior as the situation requires. Adjusts quickly to changes, versatile in shifting roles, welcomes new or unfamiliar situations.

Ethics:

Keeps commitments; works with integrity. Presents company image and professionalism at all times.

Self-Management:

Shows personal organization, self-discipline, and dependability.

Safety and Security:

Observes safety and security procedures; reports potentially unsafe conditions. Knows and adheres to all safety practices of the trade and workplace.

Mechanical Knowledge:

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Management/Leadership Competencies:

Leadership:

Guiding and encouraging others to accomplish a common goal. Exhibits confidence in self and others. Inspires and motivates others to perform well. Effectively influences actions and opinions of others. Accepts feedback from others and gives appropriate recognition to others.

Project Management:

Ensures that projects are on-time, on-budget, and achieve their objectives. Ensures a clear definition of projects goals and criteria for success. Determines necessary activities, their sequence, and how resources are allocated.

Administration and Management:

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Presentation Skills:

Formally delivering information to groups by delivering clear, organized, speeches or presentations. Delivers the right amount of information in the time given.

Industry Monitoring:

Analyzing external political, economic, competitive, social factors affecting the industry.

Initiative:

Identifying immediate action needed, considering current practices with a mindset of continuous growth, demonstrating initiative to generate improvements by taking action, developing new methods to foster positive outcomes.

Essential Job Functions:

To perform this job successfully, the individual must be able to perform each essential duty and responsibility listed above satisfactorily. The qualifications listed above are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions below.

Reasoning Ability:

Ability to apply reasonable understanding to carry out detailed instructions and solve problems involving different variables.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to talk and hear. The employee is frequently required to type, use telephonic devices and view data on computer screens. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift/and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this Job, the employee is frequently exposed to office equipment. The noise level in the work environment is usually moderate.
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