Inside Sales - Project Orders

What you’ll do:

• Work independently to service the needs of our customers, both internally and externally.


• Responsible for all actions related to orders with nuclear source holders, Approval Drawing Orders & orders that require special payment terms (L/C; Progress Payment; Bank Guarantee).


• Recommend further review from Inside Sales – Technical or Inside Sales – Projects to clarify order model and/or pricing issues when required.


• Identify documentation requirements such as quality plans, spare parts lists, drawings, manuals and production plans.


• Create and assemble final customer submittals, including data books.


• Understand contract terms and apply them against the order fulfillment process using CRM system and other documented processes.


• Provide engineering assistance and facilitate development of bills of material by engineering design group when special engineering is required.


• Initiate resolution for all credit holds via contact with Accounting. Coordinate Cash in Advance order with Accounting.


• Coordinate requirements between production, licensing, logistics, field service, and customers to ensure on-time and accurate order fulfillment and payment.


• Initiate fulfillment planning process (includes Letters of Credit, bonds, inspection requirements, special packaging, logistics, etc.).


• Acknowledge orders per customer instructions via required documents or electronic systems.


• Complete and maintain Manufacturing Schedule and Progress Reporting per customer requirements.


• Schedule and oversee (if required) customer inspection with quality department.


• Authorize and enforce customer shipments from storage.


• Track orders and generate invoices for order released to ship through CRM system.

What you'll need:

• 2 year degree, preferably in a Technical field,


• AND related customer service and/ project management experience.


• OR equivalent combination of education and experience.


• Proficiency in Microsoft Office products.