Inside Sales Rep / Estimator

Location: Forest Park, Georgia | Full-Time 

Health | Dental | Vision | 401(k) | Paid Time Off

Heaton Erecting, Inc. is a crane rental, steel rigging & erecting, transportation and storage company built on reliability, strong customer relationships, and consistent project execution. With a long-standing presence in the Southeast, Heaton has earned a reputation for delivering quality work, responsive service, and dependable performance across a wide range of commercial and industrial projects.

The company’s success is driven by a commitment to doing the job right, maintaining strong partnerships with customers, and operating with integrity and accountability in every phase of work.

Overview

The Construction Sales Representative is responsible for developing and maintaining customer relationships, generating new business opportunities, and supporting project coordination to ensure successful execution.

This role plays a critical part in building recurring business, managing customer communication, and supporting operational alignment from initial customer contact through project completion. The position requires a proactive approach to sales, strong organizational skills, and the ability to operate effectively in a fast-paced construction environment.

Primary Focus Areas

Business Development | Customer Relationship Management | Sales Pipeline Management | Project Coordination | Revenue Growth | Financial Discipline | Operational Alignment

Key Responsibilities

Business Development and Customer Relationships

• Establish, develop, and maintain relationships with new and existing customers to build a strong base of recurring business
• Actively pursue leads, manage customer pipelines, and generate new opportunities
• Meet with customers to assess project needs, scope, and timelines
• Provide timely follow-up and maintain consistent communication to ensure client satisfaction

Sales and Proposal Support

• Develop and deliver competitive quotes aligned with project scope and customer expectations
• Ensure accuracy, responsiveness, and professionalism in all customer proposals
• Support pricing efforts to balance competitiveness with company performance goals

Project Planning and Coordination

• Coordinate with Operations to align schedules, equipment, and personnel for upcoming work
• Support development of site-specific planning documentation to ensure efficient execution
• Partner with field leadership and project teams to ensure alignment between customer expectations and field delivery

Project Execution and Accountability

• Support projects from award through completion to ensure customer requirements and company deliverables are met
• Maintain strong communication with customers throughout project lifecycle
• Identify and address issues proactively to support successful outcomes

Records, Systems, and Financial Support

• Maintain accurate records of customer interactions, project activity, and sales data
• Utilize company systems, including CRM and NexGen, to track opportunities and performance
• Support collections and accounts receivable processes as needed
   

Additional Responsibilities

• Contribute to team and company objectives as assigned
• Represent Heaton Erecting, Inc. with professionalism, integrity, and strong customer focus

Performance Expectations

Monthly

• Consistent outreach and follow-up on leads and customer opportunities
• Timely and accurate quote delivery
• Revenue performance aligned with monthly targets

Quarterly

• Strong client retention and satisfaction
• Conversion of proposals to awarded work
• Effective support of collections and receivables

Annual

• Year-over-year growth in assigned customer base or territory
• Expansion of recurring business relationships
• Achievement of performance and profitability expectations
• Contribution to overall company growth and operational success

• Bachelor’s degree in business, construction management, engineering, or a related field or equivalent combination of education and relevant industry experience
• Demonstrated ability to manage customer relationships and sales activity in a construction or related environment
• Strong communication, organization, and time management skills
• Ability to read and interpret project documents, drawings, and specifications
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and Teams
• Experience with CRM systems or construction management software (such as NexGen) preferred
• Experience in steel erection, construction services, or related industry preferred
• Ability to pass pre-employment drug screening and background check

Core Competencies

• Analytical thinking and problem-solving
• Customer-focused mindset with strong relationship management
• Accountability and follow-through
• Ability to work independently and within a team environment
• Professionalism, integrity, and ethical business conduct

Working Conditions

• Primarily office-based with regular interaction with customers and operations teams
• Occasional jobsite visits may be required
• Prolonged periods of sitting and computer work
• Ability to lift and move up to 20 pounds occasionally

Equal Employment Opportunity

Heaton Erecting, Inc. is an equal opportunity employer. We recruit, employ, train, compensate, and promote employees without regard to race, religion, creed, color, national origin, age, sex, sexual orientation, gender identity, marital status, disability, veteran status, or any other status protected by applicable federal, state, or local law.

ADA and Employment Status Notice

Heaton Erecting, Inc. complies with the Americans with Disabilities Act (ADA) and applicable laws to ensure reasonable accommodations are available when needed. This position is classified as Exempt under the Fair Labor Standards Act. Employment is at-will unless otherwise stated in writing.