Inside Sales Representative

Description

Join our growing company!

Tri Star Industrial is a leading distributor of pipe, valves, fittings, tanks, and industrial supplies, proudly serving a wide range of industries. With deep local roots and national reach through the Venturi Supply platform, our mission is to deliver the critical materials, custom solutions, and reliable service our customers depend on.

At the heart of everything we do is our people. From the shop floor and counter to the job site and field, our team’s expertise, commitment, and problem-solving mindset set us apart. Their dedication fuels our service, drives our accuracy, and ensures every order is handled with care and urgency.

Backed by strategically located branches, a vast inventory, in-house fabrication capabilities, and decades of real-world experience, our teams connect infrastructure and industry to the essential resources they need to operate safely, efficiently, and successfully. We’re more than a distributor—we’re a trusted partner built on strong relationships, operational know-how, and a relentless focus on customer success.

Role Overview

The Inside Sales Representative serves as a customer service centric facilitator to the sales process that generates new sales opportunities via phone, email, or other electronic communication.

Responsibilities

• Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support. 
• Prospects for new sales opportunities via outbound calling and emailing. 
• Provides product pricing by consulting the pricing matrix, as well as other complex tables, to determine the appropriate price.  
• Ensures timely shipment of materials and customer satisfaction.
• Contributes to add-on sales by maintaining a high level of product knowledge.  
• Handles customer inquiries and problem resolution when an outside salesperson is not available. 
• Performs estimating, take-off, and proposal duties, as necessary. 
• All other duties as required and assigned.

Requirements

• High School Diploma or GED. 
• 3+ years of inside sales experience in the same or similar industry preferred. 
• Computer literate; Proficient with MS Office 365. 
• Experience with distribution-specific ERP systems, preferably Eclipse.  
• Ability to effectively communicate [written and verbal].  
• Thrives in a collaborative team environment.  
• Detailed oriented work style comfortable with multiple priorities being juggled while maintaining a consistent work approach.  
• Physical requirements: sitting, standing, walking, lift to 50 lbs., carrying, reaching, pushing, and pulling, endure frequent exposure to outside weather conditions. 
• Ability to pass a background check, MVR check, and drug test. 

Benefits

Venturi Supply is committed to helping our associates live healthy, prosperous, and secure lives by providing comprehensive compensation, benefits, retirement, and insurance programs. Along with industry leading compensation packages, expect top notch medical, dental, vision, and employee assistance programs. Paid time off and paid holidays will help you recharge. Securing your future is made easy with our retirement savings plan with company match and a variety of life insurance products for you and your family.  

Venturi Supply and its affiliated companies are committed to a diverse and inclusive workplace. Venturi Supply is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.