Inside Sales Representative

Description

Company Overview:

Would you like to join one of the fastest growing industries with a large earning potential? Join our dynamic team at American Glass Professionals, a leader in auto motive glass replacement. We pride ourselves with exceptional customer service in order to provide consumers with a convenient, seamless solution for damaged auto-glass replacement. At AGP, we value innovation, teamwork, and a commitment to excellence in serving our clients.

Position Overview:

We are seeking a driven Inside Sales Representative to join our team. This individual will be the first point of contact for potential customers interested in our services. You’ll handle inbound calls from leads as well as performing outbound calls to help customers schedule their windshield replacements. Your goal is to convert leads into scheduled jobs while delivering excellent customer service.

Responsibilities:

• Conduct cold calls to prospective clients to introduce AGP and our services.
• Respond to inbound phone calls and inquiries from interested customers.
• Make outbound calls and follow-up calls to warm leads.
• Educate customers on our windshield replacement services and benefits.
• Schedule appointments and ensure all information is accurately recorded.
• Follow up with potential leads who have not yet scheduled service.
• Meet or exceed performance targets, including conversion rates and sales goals.
• Always maintain professional and courteous communication.

Requirements

Requirements:

• Proven experience in cold calling and outbound sales.
• Excellent communication skills with the ability to engage and build rapport over the phone.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in CRM software and MS Office suite.
• Bilingual is a plus

Compensation and Benefits:

• Commission structure based on leads that result in closed deals.
• Three weeks of PTO accrued annually.
• Medical, dental, and vision insurance coverage.
• 401k plan with company match.

Why Join Us:

AGP offers a supportive and collaborative work environment where your contributions are valued and rewarded. Join us as we continue to grow and make a meaningful impact in the glass industry.