Inside Sales Representative

• $40,000 with generous bonus potential!
• 100% medical coverage and Dental insurance
• Flexible PTO plan (vacation, personal, and sick leave)
• 401K with a match
• Life Insurance
• Training and advancement opportunities

•  Make outbound calls to follow up on technician invoices and unsold job proposals.
•  Establish rapport with customers to understand their needs and offer service solutions.
•  Convert leads into scheduled services by effectively communicating benefits.
•  Accurately update and maintain CRM and sales tracking systems.
•  Achieve or surpass monthly and quarterly sales targets.
•  Remain informed on company services, promotions, warranties, and financing options.
•  Coordinate with service and operations teams to ensure excellent customer experience.
•  Deliver high-quality service that reflects Cooper’s brand standards.

•  Inside sales experience, preferably over the phone.
•  Strong verbal and written communication.
•  Ability to manage and prioritize multiple sales opportunities.
•  Proficiency with CRM tools and Microsoft Office.
•  Financial awareness of job profitability and return on investment.
•  Results-driven and self-motivated.

Success Factors in the Role

•  Background in home services, plumbing, or HVAC industry.
•  Outgoing personality with persuasive, confident communication style.
•  Experience handling customer objections and overcoming hesitation.
•  Deep commitment to customer service and brand representation.
•  Enjoys working in a structured, team-focused sales environment.