Inside Sales Representative

Inside Sales Position

Our client is a leading provider in the distribution, sales, and repair depot for a range of industrial products such as pipes, valves, fittings, pumps, hardware, tools, hoses, jacks, hydraulic and pneumatic parts and machines, abrasives, lubricants, sealants, and more. They are recognized for their robust benefits package, including medical, dental, and 401k. They are currently seeking an Inside Sales representative to join their dynamic team.

Job Description

This Seattle-based company is offering an exciting opportunity to continue and grow your career in industrial sales. As an integral part of a 10-person team, you will handle an average of 30-50 incoming calls per day from customers. Approximately 70% of these calls will be from the marine market, with the remainder coming from food and other manufacturing industries.

Your role will involve answering customer questions, ordering their parts, and doing everything you can to meet their needs. Most of the calls you'll handle (70%) are from established customers, with the rest being new inquiries. You will also follow up with customers via phone and email.

The company rewards its employees with a bonus points system. You can earn points on specific items sold, which can be redeemed for products such as AirPod Pros, silver coins, air conditioners, and more.

Responsibilities

• Handle 30-50 incoming calls daily from customers.
• Provide high-quality customer service, answering questions and fulfilling orders.
• Follow up with customers via phone and email.
• Earn bonus points through specific items sold.

Qualifications

• Strong customer service and problem-solving skills.
• Adept at thinking on your feet.
• Experience and knowledge of the products, their uses, applications, and the customer base.
• Excellent communication skills.
• Previous parts experience in other industries may be beneficial.
• Fits into a no-drama, old-school culture.

If you are a smart, steady individual with excellent customer service skills and a background in sales or parts industries, this could be the perfect opportunity for you. Apply today and grow your career with a leading provider in the industrial sales sector.