• Prepare formal quotes and sales support materials in Word and Excel for the Sales Directors/Managers
• Respond to customer inquiries and provide price quotes, product availability, and delivery lead-times
• Collaborate with customers to resolve RMA and customer service issues
• Work closely with the Planner to track delivery dates and ensure timely notification to customers
• Coordinate with the Purchasing team to determine component availability and lifecycle
• Support Sales Directors/Managers in all aspects of the sales process
• Interface with various departments to follow up on customer action items
• Follow up on open quotes to ensure timely completion of sales processes

• Professional telephone communication skills with outstanding customer service skills
• Strong organizational and project management skills
• Excellent written and verbal communication skills
• Ability to prioritize and manage multiple projects in a fast-paced environment
• Leadership and facilitation skills are essential
• Proficient in Microsoft Word, Excel, and Outlook

• A minimum of 2 years of experience in inside sales, customer service, or a technical field, preferably in computer hardware

• Associate's or Bachelor's Degree in Business, Engineering, or a related technical field (desired)

Rugged Computer Where Mission Meets Critical.
Founded in 1988, Systel, Inc.® is a leading manufacturer of rugged compute solutions, including rackmount and embedded computer products. Our pedigree of capabilities spans numerous advanced platforms with thousands of successful deployments primarily in the defense and commercial sectors. Systel’s rugged systems are designed and manufactured for continuous operation under the most extreme and austere environmental conditions. All of our products are proudly made in the USA in the company’s headquarters in Sugar Land, TX. We are AS9100:2016 and ISO 9001:2015 certified.  
For more information, please visit systelusa.com.