Inside Sales Representative

▶︎ Job Details
・Job Title: Inside Sales Representative
・Working Location: Cincinnati, OH 45242
・Working style: Hybrid  (On-site during training period)
・Employment Type: Permanent/Full-time
・Salary: Base - 45K-60K + Full Benefit
・Language:  English

▶︎ Position Overview: 
Our client is looking for an Inside Sales Representative who will manage the first stage of all inbound and outbound inquiries and qualify potential opportunities. This role improves overall sales efficiency by ensuring that our field sales team focuses on high-value accounts, while small or simple opportunities can be handled internally.

▶︎ What will you do:     
Lead Qualification & Initial Response
・​Handle all inbound and outbound leads and provide an initial response within the same business day.
​・Conduct qualification calls and gather key information (industry, application, facility size, objectives, budget, location).
​・Assess fit based on our product line (Dry Fog humidification systems, nozzles, etc.).
​・Filter out low-potential or non-serious inquiries.
 
SQL Creation & Handoff to Field Sales
​・Convert qualified leads into SQLs based on defined criteria.
​・Prepare necessary information before handing off to field sales (notes, expectations, documents).
​・Ensure smooth coordination so field sales can focus on high-impact work.
 
Closing Small or Transactional Deals
・​Handle small-scale or simple opportunities internally without travel.
​・Prepare basic quotes when needed.
​・Complete sales for nozzles, small systems, or replacement parts.
 
CRM Management (Salesforce)
​・Maintain accurate lead/contact records and follow-up tasks in Salesforce.
​・Track progress from lead → MQL → SQL → Opportunity.
​・Support monthly review of lead quality and conversion trends.
 
Customer Communication
​・Provide initial answers to common technical questions.
​・Share catalogs, technical資料, and product information.
​・Set appropriate customer expectations before involving field sales.
 
Support for Events & Outbound Activities
​・Follow up with leads generated from trade shows, marketing campaigns, and outbound tools.
​・Collaborate with marketing to improve lead quality and nurturing flows.

▶︎ Required Qualifications & Skills:    
・min 1 year of experience in Inside Sales, Sales Support, Customer Success, or similar role (preferred).
​・Experience with Salesforce or other CRM tools (preferred).
​・Strong communication, organization, and prioritization skills.
​・Technical aptitude and willingness to learn industrial products.