Inside Sales Representative

Metal Now

Metal Now is a leading provider of hard-to-find, small-cut steel and aluminum. We focus on fast turnaround times so our customers can maintain and improve uptime and on-time performance. Our team takes pride in doing things the right way—delivering quality materials, reliable service, and real value.

Inside Sales Representative

We are seeking an Inside Sales Representative to represent Metal Now with exceptional customer service, professionalism, and technical curiosity. This role focuses on inbound sales, customer follow-up, and identifying opportunities to add value through additional products and services.

This position is ideal for someone who enjoys problem-solving, learning technical products, and building long-term customer relationships while working closely with operations, manufacturing, and quality teams.

What Shapes Our Culture

At our core, we believe in Giving Respect, Being Humble, and Pursuing Excellence.

We value collaboration, continuous learning, and taking pride in doing things the right way. Our team works across sales, manufacturing, testing, and quality to ensure customers receive dependable materials and solutions they can trust.

Responsibilities

• Develop strong product knowledge to confidently answer customer questions


• Handle inbound sales, close deals, and process payments


• Follow up with customers to ensure satisfaction and identify additional needs


• Develop leads and referrals through excellent service


• Create and execute basic marketing and follow-up plans


• Strive to achieve monthly sales quotas


• Communicate clearly and professionally with customers using best practices in customer service

Qualifications

• An attitude that aligns with our respect-driven, excellence-focused culture


• Passion for creating outstanding customer experiences


• Basic knowledge of metals or a strong willingness to learn


• Ability to quickly grasp new technical concepts


• Strong interpersonal skills with the ability to build rapport and close sales


• 3+ years of sales experience preferred


• Strong math skills and comfort using tools and systems


• Ability to lift up to 30 pounds

Benefits

• Medical and dental coverage with company contributions to Health Savings Accounts


• 401(k) plan with company match


• Company-paid life insurance with supplemental options available


• Generous paid time off (PTO)

Equal Opportunity Employer

Metal Now is committed to providing equal employment opportunities. All qualified applicants will receive consideration without regard to race, color, creed, religion, nationality, ancestry, national origin, sex (including pregnancy), gender, sexual orientation, gender identity or expression, age, familial status, marital status, domestic partnership or civil union status, veteran status, disability, genetic information, or any other protected status under applicable laws.