Inside Sales Representative

About Mitchell Lewis & Staver:

At Mitchell Lewis & Staver, we deeply value our people, our customers, and doing things right. We are a leader in innovative solutions that help our customers manage, control and conserve energy and liquid resources. We do this through application-specific pumping systems, electronic controls, and packaged systems. Working at MLS means you will be a part of a growing team of knowledge leaders, creating value for our customers through our technical expertise and solution-driven focus.

Our Culture:

Mitchell Lewis & Staver fosters a proactive culture of teamwork, transparent communication, entrepreneurship, integrity, and accountability. We also like to have fun, promoting lightheartedness and work-life balance. We offer competitive compensation, an excellent benefits package, and a generous PTO policy. If you are looking for a great team environment where your skills and talents are valued, join the team at Mitchell Lewis & Staver!

Essential Functions:

• Answer incoming phone calls, disburse messages, and manage email flow.
• Trouble shoot pump application issues.
• Size pumping applications.
• Research and find obsolete or unique pump parts.
• Understand multiple product lines.
• Serve as the technical authority of pumping applications.
• Serve as a product specialist for company.
• Serve as a trainer for product and inside sales subjects.
• Travel up to 10%.
• Process Warranties and returns to Vendors.
• Confirm Shipments.
• Design pumping applications.
• Process Warranties and Return Goods Authorization's.
• Submit sales orders and production tickets.
• Understand the ERP application at an advanced level.
• Perform customer service functions.
• Enter direct ship orders and Purchase Orders.
• Perform other duties as required by supervisor.

Experience and Abilities Required:

• Experience with Microsoft Word, PowerPoint, Excel, and Outlook at an intermediate level.
• Experience in agricultural, residential, or industrial pumping is preferred.
• Experience with rotating equipment, liquid pumps, and motors preferred.
• Ability to remain at a stationary position 50% of the time.
• Ability to Stand, walk, use hands to finger, handle or feel, and reach with hands and arms.
• Ability to occasionally lift office products and supplies weighing up to 20 pounds.
• Experience with enterprise applications to include CRM and ERP solutions.

Characteristics and Competencies Required:

• Positive attitude.
• Attendance.
• Safety conscious.
• Able to follow instructions.
• Read and write in English.

Education Required:

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• 3 to 5 years of experience in inside sales or customer service.

• Medical, Dental & Vision Insurance
• Retirement: 401(k) matching
• 8 Company Paid Holidays
• PTO to support your work-life balance
• Annual Performance Bonus Program
• Health Savings Account (HSA, FSA)
• Dependent Care (FSA)
• Life & Disability Insurance – Basic Life, AD&D, Short- & Long-Term Disability and more!