Inside Sales Representative

Summary

America's leading replacement window company, Window World, is looking for an Inside Sales Representative to join our team. The Inside Sales Representative will be responsible for driving revenue through proactive and responsive selling. To be successful in this position, you'll need to be would need a combination of sales skills, communication ability, organization, and resilience. We want you to climb the ladder with us so ask about the opportunities for growth at Window World!

Responsibilities

 Prospecting and generating leads through cold calling, emailing, social media outreach, and following up on inbound inquiries or web leads.
 Researching potential customers to understand their needs, pain points, and fit for the product/service.
 Qualifying leads to determine if they're a good match (e.g., budget, authority, need, timeline).
 Conducting virtual product demonstrations, presentations, or
consultations via phone/video.
 Building and maintaining relationships with prospects and existing customers to nurture opportunities.
 Negotiating terms, handling objections, and closing sales deals.
 Upselling or cross-selling additional products/services to current clients.
 Updating and managing customer data in CRM systems
 Meeting or exceeding sales quotas, KPIs, and revenue targets.
 Responding to customer inquiries and providing product/service/information.
 Collaborating with marketing, sales support, or fulfillment teams.
 Provide assistance with training and orientation for other Team Members when assigned
 Performs other duties as assigned or requested by management

Minimum Qualifications

 High school diploma or equivalent. Associate or Bachelor's degree preferred.

 1 + year of inside sales experience in call center work setting
 Excellent sales skills including active listening and critical thinking
 Proficient computer skills including Microsoft Office products
 Accuracy in data entry and proficient typing skills
 Positive, upbeat attitude and team player

Preferred Qualifications

 Strong verbal and written communication skills (persuasive phone/email presence is essential).
 Sales acumen, including objection handling, negotiation, and closing techniques.
 Resilience and persistence (handling rejection from cold outreach).
 Good listening skills to uncover customer needs.
 Basic tech proficiency (CRM tools, video conferencing, email platforms).
 Time management and organization for handling high call/email volumes.
 Competitive mindset with a results-oriented approach.

Benefits

 Job Type: Salary starting at $19.25 plus bonus incentives
 401k plan with matching contributions! Weekly pay!
 Comprehensive benefits package: vision, dental, and health insurance
 Paid time off (PTO) and Vacation that accrues over time