Inside Sales Representative

 Join our innovative thermal solutions team- named a Best Place to Work in PA!

Advanced Cooling Technologies, Inc. (ACT), located in Lancaster, Pennsylvania, is a manufacturer of thermal management products for diverse industries and applications, including commercial satellites, military vehicles, medical devices, primary calibration equipment, and HVAC systems. 

Position Summary: 

ACT is looking for team members with a desire to work with a collaborative Sales Team to support our expanding customer base in a variety of high-growth industries.  The Inside Sales Representative will support the outside Sales team and engineering groups in creating and maintaining customer relationships. This role will provide assistance in critical areas of the sales process including lead follow-up, strategic customer visit planning, and quote efforts, all ultimately aiding in territory sales growth.

• Strengthen customer relationships to drive repeat business
• Qualify and advance marketing qualified leads
• Assist in quotation generation and order processing
• Support Statement of Work /Proposal writing (non-technical sections)
• Schedule and organize customer visits
• Respond to questions regarding products, services, and orders
• Maintain customer databases, including Target Account Lists
• Assist in generating sales reports
• Facilitate inter-departmental responses to customer issues

Basic Qualifications:

• Bachelor’s degree 
• Advanced skills in Microsoft products, including Outlook, Excel, and Word
• 2 years or more in daily CRM use
• Ability to multi-task, prioritize, and manage time effectively
• Excellent interpersonal and communication skills, including the ability to communicate complex information clearly and concisely

ACT offers competitive pay,  excellent benefits (medical, dental, vision, paid time off, holidays, company-paid life & disability insurance, 401(k) match, and profit-sharing), and a supportive team environment.

ACT is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.

ACT participates in E-Verify.

California Applicants: ACT collects personal information for hiring purposes. California residents may have rights under the CCPA/CPRA. Contact HR at [email protected].