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Inside Sales Representative

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Job Description - Inside Sales Representative

Fenton Mobility is looking for a detail-oriented, proactive Inside Sales Representative to join our team. This role is a vital link between our customers and our operations, managing the complete lifecycle of a sale from initial prospecting through to successful delivery.


Key Responsibilities



  • Customer Communication: Manage high volumes of inbound and outbound phone calls and emails with professionalism.

  • Order Management: Accurately process customer and website orders into our system, ensuring all specifications and data are correctly logged.

  • Production Coordination: Act as a liaison between manufacturing and shipping departments to ensure orders are fulfilled correctly and delivered on time.

  • Sales Growth: Conduct customer prospecting to identify and qualify new business opportunities while nurturing existing client relationships.

  • Post-Sale Support: Manage the "full circle" of customer care, including handling quality claims, processing returns, and resolving delivery issues.

  • System Integrity: Maintain up-to-date and accurate records of all interactions and sales stages within the CRM.


Qualifications & Skills



  • Experience: Prior experience in a manufacturing or industrial environment is a major plus.

  • Technical Savvy: Proficiency in CRM software and standard office technology (email, order entry systems).

  • Detail-Oriented: Strong ability to multitask and manage complex order specifications without errors.

  • Communication: Excellent interpersonal skills with the ability to empathize with and resolve customer concerns.


Schedule & Benefits



  • Hours: Monday through Friday, 8:00 AM – 4:30 PM.

  • Paid Time Off (PTO): Generous PTO package and paid holidays.

  • Comprehensive Benefits: Competitive health, dental, and vision insurance options.

  • Retirement: 401(k) plan availability

Original job Inside Sales Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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