Inside Sales Representative

Location: Austin, TX 
Schedule: Monday–Friday, 7:00 AM – 5:00 PM (1-hour lunch) 
Compensation: $60,000–$85,000 base + bonus eligibility 

About Winston Water Cooler 

Winston Water Cooler is a leading plumbing supply distributor serving contractors, engineers, and project teams across Texas. Our Austin branch supports a fast-growing market where accuracy, responsiveness, and product knowledge directly impact project success. 

We’re looking to add an Inside Sales Representative who understands how jobs flow, can support customers at a high level, and contribute to growing the business. 

ABOUT THE ROLE 

This is a core inside sales role responsible for supporting contractors, managing quotes and orders, and handling project-related documentation such as submittals and O&Ms. 

You’ll work closely with customers, outside sales, and operations to ensure jobs move forward without delays. This role requires attention to detail, strong communication, and a solid understanding of plumbing supply materials. 

This is not just order entry,  it’s about understanding the job, anticipating needs, and supporting customers at a high level. 

KEY RESPONSIBILITIES 

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  Answer incoming calls and support customer inquiries  

  
  

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  Prepare and manage quotes, orders, and pricing  

  
  

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  Enter and process orders accurately in Epicor Eclipse  

  
  

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  Support counter sales as needed during peak times  

  
  

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  Create and manage submittals and O&M documentation  

  
  

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  Coordinate with warehouse, purchasing, and sales teams to ensure order accuracy and delivery  

  
  

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  Follow up on backorders, timelines, and customer needs  

  
  

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  Support existing customer relationships and contribute to new business opportunities  

  
  

WHAT WE’RE LOOKING FOR 

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  3–5 years of plumbing supply, HVAC, or building materials experience  

  
  

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  Strong understanding of how jobs are built and materials are used  

  
  

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  Experience with Epicor Eclipse, Excel, and submittal tools (SpecBooks preferred)  

  
  

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  Ability to manage multiple priorities in a fast-paced environment  

  
  

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  Strong attention to detail and organizational skills  

  
  

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  Professional communication and customer service mindset  

  
  

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  Familiarity with the Austin market and customer base is a plus  

  
  

WHAT SUCCESS LOOKS LIKE 

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  Accurate, timely quotes and order processing  

  
  

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  Strong support of customer jobs from quote to delivery  

  
  

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  High-quality submittals and documentation  

  
  

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  Reliable communication with customers and internal teams  

  
  

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  Contribution to customer retention and growth  

  
  

WHY WINSTON WATER COOLER 

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  Competitive base salary ($60k–$85k) + bonus opportunity  

  
  

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  Stable, growing presence in the Austin market  

  
  

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  Opportunity to work on project-driven business  

  
  

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  Team-oriented environment with strong operational support  

  
  

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  Long-term growth within the company  

  
  

If you know the plumbing supply business and want to be part of a team that keeps projects moving, we’d like to talk.