Inside Sales Representative

Responsibilities include:

• Use warm leads to generate sales from new and existing customers


• Assist Regional Sales Managers by sharing customer call insights for parts and service needs


• Coordinate with NSC to expedite orders and update customers on order status


• Inform end users about local parts and service capabilities local to their region


• Facilitate RSM introductions to expand service opportunities


• Follow up on deliveries and invoice completed sales daily


• Investigate and escalate issues with inventory, pricing, deliveries, returns, and credits


• Support Business Line Managers in liaison activities among dealers, RSMs, and sales management for routine and special projects


• Handle incoming communications and sales leads


• Participate in employee development programs including product, application, and personal training


• Update critical master data in C4C with dealer contacts as needed


• Act on behalf of peers during their absence when required


• Perform other assigned duties

Travel is not required for this position.

• Knowledge of order processing in SAP and C4C is required. Knowledge of other Atlas Copco systems is preferred.


• Ability to delegate to responsible parties outside the scope of inside sales.


• Must be a proven self-starter that is highly organized and able to multi-task within a faced pace/high stress environment


• An innovative/”outside-the-box” thinker that is able to come up with new ways to improve our processes.


• Deadline driven, able to adhere to timelines.


• Must have excellent organizational, interpersonal, and verbal and written communication skills.


• Must be proficient in Microsoft Office, including Word, Excel, PowerPoint and SharePoint.


• Perform other duties as assigned.