Inside Sales Representative (5859)

American Construction Metals (ACM), a strategic business unit of ABC Supply, produces a wide array of metal building materials including trim coil, edge metal, gutter systems, and a variety of other metal accessories. ACM is proud to be an employee-first company and has won the Gallup Great Workplace Award for 20 consecutive years.

ACM is seeking an experienced Customer Service / Inside Sales Representative. In this

role, you will be responsible for increasing sales volume and market share. In addition, you will act as a liaison between ACM and its customers, ensuring all concerns are addressed and needs are met in a timely manner. If you are service-oriented and have superior organizational skills, we want to hear from you!

Specific duties may include:

• Recording sales orders via JDE ERP systems
• Initiating credit requests
• Managing projects as needed to improve the profitability of the company
• Maximizing on-time delivery performance and customer satisfaction
• Handling calls and customer service issues
• Assisting in developing stocking programs

Specific qualifications include:

• College degree or equivalent combination of education and experience
• Previous sales and/or customer service, including an understanding of manufacturing and purchasing lead times, is preferred
• Ability to read prints and interpret drawings
• Previous ERP experience is preferred, specifically JDE
• Ability to multitask and analyze quickly
• Superior time management and organizational skills

Benefits may include:

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket

• 401(k) with generous company match - eligible after 60 days, immediately vested

• Employer paid employee assistance program

• Employer paid short term and long term disability

• Employer paid life insurance

• Flex spending

• Paid vacation

• Paid sick days

• Paid holidays

Equal Opportunity Employer / Drug Free Workplace

ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.