Inside Sales Representative - Managed IT Technology Solutions

About the Role

Rx Technology is looking for an Inside Sales Representative who excels at building accurate technology solutions, delivering fast turnaround times, and growing revenue within our existing client base.

This role combines sales support, account development, and quoting expertise. You will be responsible for creating accurate proposals across multiple technology platforms while proactively identifying opportunities for renewals, hardware refreshes, licensing updates and additional services within existing accounts.

Success in this seat comes from supporting other AMs with their accounts, staying ahead of client needs, leveraging referral business from manufacturers and existing customers, and consistently uncovering opportunities that drive growth.

Your account portfolio is your opportunity. You'll earn commission based on the gross profit generate3d from the business you develop within existing customer relationships, creating a clear path for career advancement into an Account Manager role.

Key Responsibilities

Quoting & Solution Development

* Prepare accurate, professional quotes across key technology lines, including Cisco, Meraki, HPE, Fortinet, Lenovo, and other strategic OEM partners.

* Utilize ConnectWise and distributor pricing tools, including Ingram Micro, TD SYNNEX, and other authorized distributors.

* Validate bills of materials (BOMs) with engineering and procurement teams to ensure accuracy before submission.

* Maintain quote accuracy while meeting established turnaround-time expectations

Revenue Growth & Account Development

* Manage and grow revenue withing an assigned base of existing client accounts.

* Identify and act on:

Warranty expirations

Renewals- Subscriptions, Warranties and more

Hardware refresh opportunities

End-of life/end-of-support replacements

Service and product add-on opportunities

* Proactively engage customers to drive renewal, upgrades and additional sales opportunities.

* Support quarterly business reviews and customer account planning initiatives

Deal Registration & Opportunity Management

* Manage OEM deal registrations through vendor portals such as Cisco CCW, HPE, and oher manufacturer programs.

* Protect and maximize deal profitability through proper registration and pricing strategies.

* Maintain complete and accurate records within ConnectWise, including opportunities, sales stages. forecasts, activities, and next steps.

* Ensure strong pipeline visibility and accountability throughout the sales process.

Qualifications

Required Experience

* 3+ years of experience in inside sales, account management, sales support, or technology quoting within an MSP, VAR, systems integrator, or technology solutions provider.

* Experience creating and managing technology quotes across multiple manufacturers.

* Demonstrated success growing revenue within existing customer accounts.

* Experience working with CRM and PSA platforms, preferable ConnectWise.

* Familiarity with distributor pricing and procurement processes.

Preferred Skills

* Strong understanding of networking, infrastructure, managed services, cybersecurity, and technology procurement.

* Experience with OEM deal-registration programs.

* Excellent organizational skills and attention to detail.

* Ability to manage multiple opportunities and deadlines simultaneously.

* Strong communication and customer relationship skills.

* Self-motivated with a proactive, growth-oriented mindset.

Preferred certifications

Current certifications are a plus. Rx Technology will support ongoing professional development and cerification attainment, including:

* Cisco Sales Certifications'* Cisco Meraki SMNA

* HPE Sales Certifications

* ConnectWise, Channel online, and other training

* Other manufacturer specific sales accreditations as applicable.

Compensation & Benefits

Compensation

* Base Salary: $50,000-$60,000 annually, depending on experience

* Uncapped commission structure

* Commission earned on gross profit generated from renewals, refreshes, and account expansion activities

Benefits

* 100% company paid health and life insurance

*Dental, Vision, and Disability Insurance

* Paid Time Off (PTO)

* Professional & Certification Support

Benefits package subject to final company offerings

Career Growth

This position offers a defined advancement path into an Account Manager role. High performers who consistently demonstrate quoting accuracy, account ownership and revenue growth will have opportunities for increased responsibility, larger account portfolios and greater earning potential.

About Rx Technology

Rx Technology is a San Antonio based Managed IT Services Provider (MSP) and low voltage systems integrator delivering technology solutions that help organizations operate securely and efficiently. Our team supports clients through a combination of recurring managed services, professional services, infrastructure deployments, and project-based technology solutions.

We Take pride in delivering exceptional customer service, technical excellence, and long-term partnerships that help our clients achieve their business objectives.