Inside Sales Representative - Positive Work Culture

Beautifully comprehensive skin care takes a deeper commitment. As a privately held, fully integrated global skincare company, Crown Laboratories is dedicated to developing and providing a diverse portfolio of safe and effective scientific solutions for life-long healthy skin. Our three business units, aesthetics, premium beauty, and therapeutic skincare products demonstrate Crown’s mission of Skin Science for Life, which is the foundation of our commitment to partnering with consumers throughout their skin health journey, giving skin what it needs to be its healthiest and best, at every age.

Crown Laboratories, Inc. is hiring an Aesthetics Division Inside Sales Representative (ISR). This position will be responsible for creating and delivering highly efficacious and cost-effective formulations in support of global product launches for therapeutic skin care category. Driving product development from ideation to delivery. Supporting the conceptualization, initiation, development, evaluation, and follow through of all new product launches with a strong focus on therapeutic efficacy.

This position is based in Dallas, TX and the incumbent will be expected to adhere to all office policies, including work from home policy (currently in-office Tuesday-Thursday mandatory).

Overview:

The Aesthetic Division Inside Sales Rep (ISR) will report to the Region Sales Director (RSD) and will engage Health Care Professionals in phone and web based discussions to promote the Aesthetic Division portfolio of products, and maximize the products selling potential and meet company objectives.

• Primary Responsibilities:
• Works closely with RSD, Territory Managers and Customer Service to support the sales efforts of all Region team members
• Consistently meets or exceeds sales expectations.
• Consistently meets or exceeds productivity/activity standards.
• Report daily activity, including contact information, appointments set, follow ups etc.
• Initiates follow up with all Region’s inbound sales leads.
• Responsible for generating/closing minimum number of ISR-sourced sales leads.
• Utilize various communication channels including phone calls, direct messaging, email, and Zoom meetings to engage with prospects, identifying and capitalizing on opportunities to acquire new business.
• Cold call key decision makers for the sales of Aesthetic product offerings.
• Complete satisfactorily all required training and show an ongoing strong understanding of the Crown product portfolio and the competition.
• Achieve customer satisfaction; by phone, appointments and maintaining a high standard of customer service.
• Complete all necessary new account paperwork in a timely, accurate and legible manner to ensure all details of the transaction are completed according to approved and standardized procedures.
• Occasional travel required to territories and/or company meetings

Job Related Qualifications / Skills:

• Bachelor’s Degree or an equivalent combination of education and/or B2B experience.
• Minimum 1 year of Tele-Sales experience required
• Pharmaceutical, healthcare and/or telemarketing experience preferred
• Ability to work independently and in a team environment
• Excellent communication (oral and written and presentation skills)
• Proficient in social media platforms.

NOTE: This job profile is intended to provide an overview of expected job duties and requirements. It is not intended to be a contract of employment, explicit or implicit. All contents are subject to change at the sole discretion of the company. Cooperation is expected of all employees. Other duties may be assigned as needed.

Equal Opportunity Employer

Learn more about the Crown family of products:

Crown Therapeutics: maker of PanOxyl®, the #1 acne wash; Blue Lizard® Australian Sunscreen, the #1 Pediatrician recommended mineral-based sunscreen brand; and Sarna®, the #1 Dermatologist recommended topical anti-itch brand and National Seal of Acceptance from the NEA, and more.

Crown Premium Skincare: includes StriVectin, comprised of a broad range of award-winning skincare solutions for all skin types, tones, and ages; and Vita Liberata, a multiple award-winning sunless tanning brand.

Crown Aesthetics: maker of SkinPen®, the first FDA-cleared micro needling device.

Crown Laboratories does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. All candidates must be submitted by approved Crown Laboratories vendors who have been expressly requested to make a submission by our HR team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Crown Laboratories HR team and such candidate was submitted to the Crown Laboratories HR team.