Inside Sales Representative - RMI

Pay and Benefits

• Starting hourly rate determined by experience and qualifications  


• Monday - Friday 8:00a.m. - 5:00p.m. 


• Quarterly profit sharing bonus opportunity


• Annual holiday bonus based on company performance


• 401k retirement contribution matching – 50% company match up to 6% of your annual wages


• Company covers about 80% of the cost of medical insurance for you and your family


• Company covers 100% of the cost for a life-insurance policy


• Company covers 100% of the cost for both short and long-term disability insurance policies


• Children of long-term employees can apply for company scholarships


• Paid personal time available for use as it accrues (max of one week per year)


• One week of paid vacation after 6 months


• Two weeks of paid vacation after one year

Primary Responsibilities:

• Understand each customer’s needs, and accurately fulfill expectations for quality, delivery, paperwork, communication, etc.


• Exhibit mentality of problem-solving that helps uncover solutions to customer needs


• Price inquiries in a manner which maximizes revenues , with consideration to minimizing operational costs


• Provide proactive, accurate, timely communication to the customer in the customer’s preferred method (email, fax, phone, text)
  
  
  
  • Confirm framers are ready for material and drivers the day before the required delivery date
  
  
  
  


• Develop an in-depth understanding of the steel products and services offered by RMI surrounding the Homebuilding process


• Engage sales management on significant inquiries to help maximize the probability of success


• Monitor the overall goals and results of the facility, and the entire company on a regular basis


• Provide feedback related to the market conditions


• Cooperate with teammates both within, and outside the Sales Dept.


• Assist other representatives with their daily activities when needed

Physical & Work Requirements:

• Ensure professional appearance appropriate for meetings with managers or clients


• Requires ability to perform primary job responsibilities while spending long periods of time at a computer


• May require travel to the office in extreme weather conditions

Required Background, Competencies & Expertise:

• Tremendous drive for results


• Highly proactive and takes great initiative; proven self-starter; goes the extra mile


• Strong customer orientation with proven relationship building skills


• Tremendous responsibility and ownership of customer challenges


• Proficient in utilizing required software applications (SAP, Microsoft Office, etc.)


• Strong written and oral communication skills


• Strong cooperation and collaboration skills


• Composure


• Instills trust and confidence


• Highly detail-oriented and very thorough


• Strong numerical abilities


• Excellent organization skills


• High learning agility

Preferred Background, Competencies & Expertise:

• Proven experience in a role responsible for managing the needs of customers


• Knowledge of general principals of business related to revenue generation, cost impacts and bottom-line results


• Background in the steel industry or a related field


• Bachelor’s degree in Business Administration or related discipline or equivalent work experience