Inside Sales Representative - WH Security

Rockford, MN (Wright-Hennepin Cooperative Electric Association)

Join Our Team!

WH Security, a subsidiary of Wright-Hennepin, is looking for a motivated and customer-focused Inside Sales Representative to join our growing team! If you’re energized by building relationships, closing sales, and delivering excellent customer experiences this could be the perfect fit.

Compensation

Base salary range: $45,000 – $52,000 annually

Additional earning potential: Commission opportunities tied to sales performance

Benefits

Wright-Hennepin offers a competitive benefits package to support your health, financial well-being, and work-life balance:

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match and contributions to a Health Savings Account
• Paid time off and paid holidays
• Eligibility for annual bonus opportunities
• Flexible Spending Accounts (FSA), including dependent care options
• Tuition reimbursement and development opportunities
• Additional wellness, financial, and support resources for employees and families

What you'll do

In this role, you’ll help drive revenue by connecting customers with the right security solutions while delivering a positive and seamless experience.

Sales & Customer Support (90%)

• Meet and exceed sales targets by promoting WH Security products and services
• Proactively generate new business through cold calling, email campaigns, networking, and lead follow-up
• Manage inbound inquiries and convert leads into customers
• Build strong relationships to encourage repeat business and referrals
• Assist customers with contract questions, updates, and documentation
• Handle cancellations professionally with a focus on retention
• Maintain accurate records in CRM systems, tracking leads, pipeline activity, and customer updates
• Stay up to date on products, services, and industry trends
• Collaborate with sales, marketing, customer service, and technicians to meet team goals
• Conduct quarterly competitive analysis to support product strategy

Events (10%)

• Represent WH Security at community events and trade shows (including the Annual Meeting)

Why join Wright-Hennepin

At Wright-Hennepin, we’re more than just a workplace we’re a cooperative built on strong values:

• Teamwork – We succeed together
• Integrity – We do what’s right
• Dependability – We follow through
• Performance – We strive for excellence
• Safety – We prioritize people
• Member/Customer Focus – We deliver exceptional service

You’ll be part of a team that values collaboration, professional growth, and making a difference in the communities we serve.  If you’re driven, customer-focused, and ready to grow your sales career we’d love to hear from you!

Required Qualifications:

• High school diploma or equivalent
• 1+ year of sales, customer service, or customer relations experience

Key Skills & Strengths:

• Strong communication and relationship-building skills
• Self-motivated with a drive to meet goals and deadlines
• Comfortable using CRM systems and general computer applications
• Detail-oriented with strong follow-up skills
• Ability to multitask in a fast-paced environment

What set you apart?

• Outgoing, positive attitude with a natural ability to connect with others
• Strong problem-solving skills and customer-first mindset
• Ability to identify opportunities and turn leads into long-term relationships