Job Description - Inside Sales Supervisor

INSIDE SALES SUPERVISOR


Lead the team that keeps 22,000 units — and counting — running.


Cooper Machinery Services has been the OEM behind legendary natural gas compression equipment since 1833 — and our inside sales team is the front line connecting customers around the world to the parts and support that keep their operations running. We're looking for a leader to take that team to the next level.


As Inside Sales Supervisor, you'll coach, manage, and grow a team of inside sales representatives, working closely with sales leadership to hit revenue targets and deliver the kind of customer experience that's kept Cooper's name legendary for nearly two centuries. If you know how to build a team and drive a pipeline, this is a seat at the table in Houston. This is your chance to build a career path towards outside sales: you’ll learn SAP inside and out while gaining real customer-facing experience.


WHAT YOU'LL DO



  • Supervise and lead the inside sales team, providing guidance, coaching, and training to hit sales targets.

  • Monitor and evaluate rep performance, delivering feedback and performance reviews that drive real improvement.

  • Coordinate lead generation, prospecting, and customer follow-up to keep the sales cycle moving.

  • Partner with sales management to build strategies, set targets, and roll out action plans.

  • Manage key customer accounts and support reps in negotiating contracts and resolving issues.

  • Keep the team aligned with sales policies, pricing guidelines, and process best practices.

  • Own CRM data quality — pipeline, activity, and customer interactions — and turn it into sales reports and forecasts leadership can act on.

  • Track industry trends and competitor activity to sharpen the team's strategy.

  • Build a team culture that's collaborative, motivated, and focused on professional growth.


 


WHO YOU ARE



  • HS Degree required. Bachelor's degree in Business Administration, Marketing, or a related field preferred. 

  • 3+ years of inside sales experience, including at least 1 year in a supervisory or leadership role.

  • A track record of hitting sales targets and driving revenue growth.

  • A natural leader who can motivate, coach, and develop a sales team.

  • Strong communicator who builds rapport easily with customers and internal stakeholders.

  • Comfortable with CRM software and the Microsoft Office Suite.

  • Able to multitask and prioritize in a fast-paced, dynamic environment.


 


WHY JOIN COOPER



  • Benefits start day one — no waiting period on most plans.

  • Comprehensive medical, dental, and vision coverage.

  • Company-paid life, AD&D, short-term, and long-term disability.

  • Voluntary life, AD&D, and long-term disability buy-up plans.

  • Voluntary accident, critical illness, and hospital indemnity plans.

  • 401(k) with up to 5% company match — 100% vested on day one.

  • Maternity and parental leave, Arc Fertility Benefits, and an Employee Assistance Program for mental health support.


 


ABOUT COOPER MACHINERY SERVICES


Cooper Machinery Services provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. With a heritage dating back to 1833, Cooper is the OEM for legendary product lines including Cooper-Bessemer™, AJAX™, Superior™, Gemini, TSI, CSI, Enterprise, and Joy. Headquartered in Houston, TX, with commercial and service hubs worldwide, Cooper supports more than 22,000 units in its installed base.


Our strength is our people. Every employee plays an integral role in our success — and in making Cooper Machinery Services legendary.


Cooper Machinery Services is an equal opportunity employer and gives all qualified applicants consideration of employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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