Inside Sales Support Specialist

About the Role:

If you are looking for an exciting opportunity and are someone who enjoys working with customers, are collaborative, have passion, energy, and want to make a tremendous impact, look no further. 

We have a newly created role that will have direct account responsibility for our small to mid-size customers. You’ll be working closely with internal colleagues to support your account base and develop new business opportunities using market intelligence and trends.

What you’ll be doing:

• Daily interaction with customers that are small to mid-size.
• Provide support to sales team (submitting requests to regulatory, quotes, etc.).
• Work closely with customer service to support customer base and advise on any order delay or supply issues.
• Develop key relationships across the organization including R&D, Manufacturing and Procurement.
• Promote FFP products to customers via phone/email/digital marketing.
• Defend current business with established customer base and create and manage total opportunity pipeline of quality growth projects with current and target customers.
• Provide technical support to the assigned customer base by leveraging internal resources and subject matter experts.
• Continually manage and strengthen customers’ relationship with Kerry.
• Partner with commercial finance and supply chain leads to ensure business forecasts are consistent with expectations.

• Minimum of Bachelor’s degree in Business, Management, Marketing or Food Science.
• 3+ years proven experience in commercial sales (or technical sales support) role interacting directly with customers.
• Demonstrated ability to understand competitive and marketplace knowledge and action plan to deliver a customer.
• Must be capable of influencing others.
• Have both technical and commercial understanding of food ingredients and flavors.
• Earlier technical/functional experience in R&D, process manufacturing, operations or quality is preferred.
• Proficient in Microsoft Office suite; Salesforce experience is preferred.

• Medical, Dental, Vision, and Prescription Drug Insurance effective on the first of the month following start date
• Health and Wellness Incentives
• Competitive PTO
• 9 Paid Company Holidays
• 5 Personal Days
• 401(k)
• Health Savings Account (H.S.A.)
• Long-Term and Short-Term Disability
• Life Insurance
• Accidental Death & Dismemberment (AD&D)
• Employee Assistance Program (EAP)