Inspection Sales Representative (ISR)

Position Title: Inspection Sales Representative (ISR)
Department: Sales
Reports to: Sales Manager
Supervises: No One

The Patriot Inspection Sales Representative is responsible for the generation of new inspection/service accounts and drive company growth. This role is designed for a true “hunter” mentality—someone who thrives on prospecting, opening doors, and closing new business.

The ISR will be responsible for identifying and securing new clients for fire and life safety inspection services, including sprinkler, fire alarm, suppression systems, hydrants, and backflows, in accordance with NFPA requirements.

Success in this role is directly tied to daily activity, pipeline development, and closing new business. This position requires a disciplined, self-motivated individual who is comfortable with high activity levels, rejection, and performance-based accountability.

Responsibilities & Duties:

•Identify and pursue new business opportunities within assigned territory
•Generate new inspection service accounts through:
        -Door-to-door prospecting
        -Cold calling
        -Email and online outreach (LinkedIn, etc.)
        -Networking and relationship building
•Develop relationships with property managers, facility managers, general contractors, and business owners
•Schedule and conduct onsite meetings and presentations with decision makers
•Present Patriot Fire Protection’s inspection services and value proposition
•Prepare and follow up on quotes using ServiceTrade or company systems
•Maintain and manage an active pipeline of prospects and opportunities
•Collaborate with operations team to ensure smooth onboarding of new accounts
•Maintain accurate records of activity, contacts, and opportunities in CRM
•Perform other duties as assigned

Qualifications:

•Ability to communicate effectively with customers and co-workers
•Lift up to 30 pounds.
•Computer experience and knowledge using (CRM, Service Trade, Microsoft, Google, etc.) programs.

This role is performance-driven and requires consistent, measurable activity.

Minimum Daily Expectations:

•45+ new prospect touches per day
         -(Door knocks, cold calls, emails, social outreach)
•20–25 decision-maker conversations per day
•10–12 presentations scheduled and/or conducted weekly
•Pipeline activity sufficient to support closing targets

Performance Benchmarks:
•50%+ of conversations → presentations
•30–40% of presentations → closed sales

Key Performance Indicators (KPIs)
•Number of new prospect touches per day
•Decision-maker conversations
•Presentations scheduled and completed
•Close ratio on presentations
•Monthly new revenue generated
•Number of new accounts signed
•Pipeline size and activity

Compensation Structure
•Base salary + commission (performance-based)
•Commission tied directly to new business generated
•Bonus opportunities for exceeding targets

Additional Expectations
•Maintain professionalism when representing Patriot Fire Protection
•Adhere to company policies and safety standards
•Participate in sales meetings, training, and performance reviews
•Commitment to continuous learning and improvement

This position description does not list all the duties of the position. Supervisors or managers may ask you to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this position description. The employer has the right to revise this position description at any time. This position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.