Install Field Representative

Job Title: Install Field Representative

Job Type: Full-Time

Schedule: Monday – Friday, typical work hours with potential for overtime, evenings, or weekends depending on project needs

Compensation: Based on experience, specific skills, certifications

About the Company

We are a rapidly expanding Building Material Distributor with showrooms and full-service distribution locations in Raleigh, Fayetteville and Sanford, North Carolina. Our focus is providing builders with a wide array of products and services, from design to installation and providing a one-stop shop for the needs of our residential and commercial builders. The company enjoys a strong balance sheet, financial and product portfolio, strength against competitors, and stands positioned very effectively in the marketplace. The executive team has a vision to transform the business, and that vision is in place and progressing very successfully.

Parks Building Solutions holds the following values: Integrity – in all matters, Respect – for all, Teamwork – accountable always, and Innovation – to lead our markets in new ideas and actions.

Position Purpose

The Field Representative assists the installation manager in achieving quality installations. Close collaboration with the installation department, sales teams, and subcontractors is involved in ensuring the jobs run smoothly. Effective communication and teamwork with these key stakeholders are crucial for successfully executing the role. 

Benefits:
Competitive salary commensurate with experience. Comprehensive health, dental, and vision insurance, Paid time off and holidays, Life insurance, Short Term and Long-Term Disability Coverage, Accident, Critical Illness and Hospital Coverage and Retirement savings plan with company matching. Opportunities for professional development and advancement. A supportive and inclusive work environment fostering growth and innovation.

Duties and Responsibilities (not limited to):

• Perform daily inspections:

• Jobsite readiness


• Installation of exterior door & window, decking, porch railing, interior trim, door hardware, and cabinet shoe.

• Submit material list to installation group and sales team.


• Send detailed material pick-up to sales to schedule.


• Create punch lists.


• Send in repairs to the installation group with pictures


• Check materials pulled by the warehouse for the Service Technicians before they load the vehicle.


• Review the TeamUp calendar for scheduled pre and post-walks.


• Assist service techs in performing service/warranty tasks when needed.


• Meet service technicians or subcontractors at appointments when needed.


• Deliver materials when required.


• Email all communications in real-time.


• Update the TeamUp calendar in real-time.

Requirements:

• A valid NC driver's license is a must for this role, underlining the importance of this qualification in the Field Representative's responsibilities.


• Effective communication is key in this role.


• The Field Representative must be able to read and comprehend instructions, communicate effectively with builders and installers, understand product installation instructions, read blueprints, and present information to others one-on-one.


• Ability to operate Microsoft Outlook, builders web-based portals, and online calendar used for scheduling


• General understanding of the installed product lines; troubleshooting and repairing products in the field; performing water tests inspecting for leaks; understanding PPE and safety requirements.


• Ability to use discretion and independent judgment.


• Ability to work independently or with minimal supervision.


• Excellent communications skills


• Strong attention to detail