Installation Manager

Installation Manager – Bath & Shower Remodeling
📍 Portland, OR & Surrounding Areas

Five Star Bath Solutions of Portland is a trusted, locally operated remodeling company known for delivering stylish, low-maintenance, and cost-effective bath solutions to homeowners and customers with accessibility needs. Backed by years of experience and a commitment to excellence, we’ve earned an exceptional reputation for quality craftsmanship in bath and shower systems—and we bring that same standard to every product we offer.

About the Role:
We’re looking for an experienced Installation Manager to lead our installation operations in the Portland area. This is a full-time, hands-on leadership role ideal for someone with a background in construction, installation, and quality control who’s ready to manage a dynamic team and ensure exceptional customer experiences from start to finish. Initially this role will be a working Installation Manager with the ability to earn extra income from installing bath systems.

Key Responsibilities:

•  Oversee and schedule all bath system installations

•  Lead and support installation crews, ensuring timely, high-quality workmanship

•  Review customer contracts and coordinate product orders

•  Manage warehouse inventory and vendor relationships

•  Ensure full customer satisfaction and follow-up after installations

•  Conduct regular check-ins with clients and request referrals

•  Handle all permitting, documentation, and CRM updates

•  Support installers with on-site issues and service calls

•  Analyze job costs and service trends for continuous improvement

•  Assist in hiring, onboarding, and training of installation staff

•  Manage calendars for installation scheduling and time-off requests

•  Maintain accurate records of timesheets, receipts, and job completions

•  Install products according to company standards and client specifications

What We’re Looking For:

•  5+ years of installation or construction experience

•  Background in acrylic bath systems

•  Plumbing knowledge (highly preferred)

•  Proven leadership and team management skills

•  Quality assurance and customer service experience

•  Valid driver’s license and clean driving record

Compensation & Benefits:

•  Competitive salary commensurate with experience

•  401(k)

•  Paid vacation and sick time

• ​​​• Supportive and professional work environment

•  Professional development opportunities for long-term career growth with a growing company

Join Us!
If you're ready to take the next step in your career with a company that values quality, integrity, and customer satisfaction, we’d love to hear from you!