Installation & Repair Technician - Tifton - Career Growth Potential

We are looking for a results-driven and detail-oriented Installation & Repair Technician who combines a great work ethic with the ability to apply critical thinking and smart-handed skills to envision and deliver customer delight. It is also important that you demonstrate excellent communication and interpersonal skills to effectively interact with customers and colleagues.

As a Installation & Repair Technician, you will be expected to utilize experience, technical aptitude, critical thinking and proven techniques to provide our customers with technology solutions in all areas they require. You will additionally be required to splice, maintain and repair all underground, direct bury, and aerial cables used to High-Speed Data service over all fiber optic plants.

Duties and Responsibilities:

• Splices/terminates fiber optic cable according to standard procedure and company, governmental and electrical specifications.
• Maintains, tests, and measures fiber optic signal strength using test equipment from street to house.
• Installs telecommunications services by identifying and connecting correct cables at the vault/tap; installing temporary drop if possible; installing inside wiring; installing fiber optic equipment at the customer premise; connecting wireless devices and testing service.
• Communicates independently, effectively, clearly and professionally with customers, outside technical staff, employees, supervisors and managers. Establishes and maintains considerate and cooperative relationships with coworkers, supervisors, and customers.
• Operates both hand tools, including drills, saws, and test equipment, including Optical Power Meters (OPM), and Volt Ohm Meters (VOM).
• Maintains vaults and taps as needed. Reports any maintenance required to supervisor
• Travels to sites as necessary and on-demand via company vehicle, complying with traffic laws, safety rules, regulations and practices.
• Accesses cable, pedestals and other equipment by climbing ladders, entering crawlspaces or attics, walking through muddy areas or through brush and by digging.
• Maintains equipment, tools and vehicles in working condition; submits and fills out necessary clerical forms such as time, mileage, gas tickets and material and equipment charge-outs.
• Performs other related duties as assigned.

What you will need to be successfulin this role: (Only candidates who meet the minimum qualifications will be considered.)

• High School graduate or General Education Diploma
• Telecommunications (Fiber Optic, Telephone, CATV) experience preferred
• Ability to communicate effectively with customers, employees and management
• Valid driver's license with history of safe driving record
• Knowledge of current industry-related terminology, procedures, and equipment preferred
• Must possess the ability to work in confined spaces such as attics and crawl spaces. Must also be able to tolerate environmental conditions associated with confined spaces.
• Must be able to work from a ladder while using the required hand tools

Additional Qualifications Desired:

• Ability to read and interpret construction drawings
• Basic understanding of service order flow and process
• IPTV/ ADSL Installation and repair experience
• Understanding of RUS and Company construction standards and specifications
• Basic computer knowledge
• Basic electricity knowledge

Join our dynamic team as an Installation & Repair Tech and kickstart your career with unparalleled benefits and incentives!

What We Offer:

GROWTH: Experience a comprehensive paid training program designed to equip you with the skills needed for success in the field. Our managers have all risen through the ranks, ensuring they understand your journey and are committed to your advancement.

BENEFITS:

• Health & Wellness: Gain peace of mind with comprehensive medical, dental, and vision insurance coverage from day one. Plus, take advantage of company contributions to HSA/HRA accounts and an FSA plan to cover your healthcare expenses.
• Work-Life Balance: Recharge and rejuvenate with up to 20 days of paid time off in your first year, ensuring you have the flexibility to enjoy life outside of work.
• Financial Security: Plan for your future with our generous 401(k) matching program, featuring immediate vesting. Additionally, safeguard yourself and your loved ones with company-paid life insurance and voluntary options for dependents, along with company-paid short-term and long-term disability plans.

ADDITIONAL PERKS:

• Tech Advantage: As a part of our team, you'll also enjoy free Clearwave Fiber services if you reside within our service footprint, keeping you connected and productive.
• Support & Assistance: Access our Employee Assistance Plan and 24/7 Health Advocate services at no cost to you, ensuring you have the support you need, whenever you need it.
• Referral Rewards: Benefit from our Employee Referral Program and earn rewards for bringing top talent to our team.
• Career Development: Invest in your professional growth with ongoing career development opportunities and recognition programs designed to celebrate your achievements.
• Additional Coverage: Explore optional coverage with our voluntary accident, critical illness, hospital indemnity, and legal plans, providing added peace of mind for life's unexpected challenges.

Our Core Values:

Purpose - We are about more than ourselves.

Ownership - We are owners.

Courage - We embrace challenge.

Resourcefulness - We find a way.

Simplicity - We focus on what matters.

About Us:

Clearwave Fiber, a leading provider of 100% Fiber Optic Internet services, is expanding its network across the Midwest and Southeast regions. Backed by strong investment partners including Cable One, GTCR, Stephens Capital, and The Pritzker Organization, we are committed to delivering cutting-edge technology and unparalleled customer service. Join our team of over 300 colleagues dedicated to shaping the future of connectivity.

Pre-hire Assurance:

Rest assured, Clearwave Fiber prioritizes the safety and security of our associates and customers. Job offers are contingent upon successful background checks, drug screenings, and reference checks. Once cleared, embark on a fulfilling and rewarding career journey with us.

Equal Opportunity Employer:

Clearwave Fiber is proud to be an Equal Opportunity Employer, fostering a diverse and inclusive workplace.

Join the Clearwave Fiber Family:

If you're passionate about technology and eager to be part of an innovative venture with industry-leading partners, we invite you to embark on this exciting journey with us. Join Clearwave Fiber and unlock endless opportunities for growth, collaboration, and impact.

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