We are searching for an experienced Installation Technician to join our awesome team at Insight Global in Newark, NJ.
Growing your career as a Full-Time Installation Technician is a great opportunity to develop productive skills.
If you are strong in problem-solving, cooperation and have the right enthusiasm for the job, then apply for the position of Installation Technician at Insight Global today!
Must-Haves
- 1-year+ related customer service experience preferably within a call center environment
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint
- Ability to work in fast-paced environment and handle issues in calm, positive, and professional manner
Plusses
- High school diploma or equivalent
- Bilingual
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
- Strong customer service skills and the ability to satisfactorily resolve issues
- Experience working with supply chain, delivery, transportation, or logistics
Day-to-day
As a Customer Service Representative, you will ensure that our client delivers on the promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers via telephone and email at every step of the experience. This may include diagnosing, assessing, and resolving problems or issues, as well as dealing with complaints calmly and professionally. Other responsibilities may include tracking the progress of delivery routes, processing changes or cancellations to delivery orders, and scanning haul-away pods and stamps.
Benefits of working as a Installation Technician in Newark, NJ:
● Unlimited Growth Potential
● Room for Advancement
● Leading Industry Pay