Installed Base Specialist

Your role

As a Installed Base Specialist, your mission is to deliver exceptional support to Customer Centers by accurately managing Installed Base data and executing mass updates. Adhere to established processes while proactively identifying opportunities to enhance efficiency and streamline workflows. Provide training, guidance, and expertise to stakeholders as needed, ensuring consistent data quality and operational excellence.

You will

• Manage and maintain accurate Installed Base (equipment) data in SAP, including creating and updating records.


• Ensure high data quality by performing data validation, corrections, and mass cleanup activities.


• Support Customer Centers with data-related requests and provide guidance on best practices.


• Organize onboarding and communication with Customer Centers to ensure smooth cooperation and process adoption.


• Assist with the rollout of new SAP/ERP functionalities and train users on new processes and system features.

To succeed, you will need

• Good command of English, both written and spoken


• Strong attention to detail and a patient, thorough approach to work.


• Basic knowledge of working with data.


• Proficiency in Microsoft Excel.


• Experience with SAP and a similar role is an advantage.

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

In return, we offer

• Annual financial bonus and salary increase


• Flexible working hours, shortened to 37.5 hours per week


• 5 weeks of vacation and 3 flexible days off


• Option to work from home (up to 2 days per week)


• Meal contribution


• Multisport card or Flexi Pass vouchers


• Pension fund contribution up to CZK 2,000/month


• Extensive training opportunities, including language courses, free access to LinkedIn Learning, and the ACCA program


• Technical training and certifications


• Free psychological, financial, and legal counseling for employees and their families (Employee Assistance Program)


• Newly renovated offices with a stunning city view, large terrace on the 20th floor, and a relaxation zone


• Volunteer days and support for non-profit organizations


• A friendly company culture is not just a cliché – we regularly organize team-building events, social gatherings, movie quizzes, and more


• Additional perks such as special O2 tariffs, Makro card, and VIP accounts with Datart and Alza

Attractive benefits, great people — that’s why we’re among the top employers in South Moravia, as confirmed by the Employer of the Year awards.

Come be a part of it!

Job location

This role requires you to work on-site at our office in Brno, Czech Republic with option to work from home up to 2 days per week, after training.