Instant Return Representative

At Hertz we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.  Every employee is absolutely critical to our success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our organization through the years.  

As an Instant Return Representative, you will be responsible for assisting our customers with the express return process while maintaining excellent customer service.  You will greet customers, keep lot in order, check the car for damage, review the mileage and the fuel level, answer questions and provide directions in a courteous and expeditious manner. You will work harmoniously with the team throughout the whole work process.

Schedule: Sun-5am-1PM, Mon-OFF, Tues-OFF, Wed-7AM-3PM, Thurs-7AM-3PM, Fri- 5am-1Pm, Sat- 5am-1Pm

What We Offer

• Medical, Dental & Vision Insurance


• 401K Plan


• Paid time off and vacation


• Short/Long Term Disability


• Life Insurance


• Discounts on car rentals worldwide


• Growth Opportunities

• Offers extra service as appropriate, such as general directions, assisting with luggage and responding to other customer requests as appropriate.


• Catch returning fuel level from customers


• Observe cleanliness of vehicle


• Assist with cleaning vehicles for customers arriving


• Notate proper mileage


• Report damages immediately and speak with customer in regards to damage


• Assist customers with lost items


• Maintain a tidy work environment


• Follows other car-return processes as directed.

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  Excellent verbal and written communication skills
  
  


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  Exhibit good team-oriented behavior
  
  


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  Time management, prioritization skills, and ability to multitask required
  
  


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  Ambitious, goal oriented mentality and eager to improve
  
  


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  Valid driver’s license