Institutional Grievance Officer

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Program Coordinator II (NS)

Position Number

60061224

Grade

NC10

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

Salary Range: $41,655 - $72,897
This position is located at Maury Correctional Institution in Hookerton, North Carolina. Class Concept Work in this class involves consultation and program/project administration in a specialized or targeted program area of assignment. Positions in this class may serve as lead consultant, program manager and/or project manager.

Knowledge Skills and Abilities/Management Preferences

Work includes associated administrative and/or business functions. Work involves developing and maintaining productive collaborative work relationships and assessing and responding to client needs, interpreting and applying program policies and practices, providing consultation, and performing program/project administration. Work may include information research and analysis, program marketing, and supervision of staff.

• Considerable knowledge of the principles and practices of public and business administration.

• Considerable knowledge of program objectives and standards in the area of assignment.

• Basic knowledge of personnel policies and procedures.

• May require basic knowledge of accounting practices and procedures.

• Basic knowledge of administering funds in accordance with program procedures

• Ability to initiate and install administrative programs and procedures and to evaluate their effectiveness.

• Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures.

• May require the ability to plan, assign, and supervise the work of subordinate positions

• Ability to establish and maintain effective working relationships with agency personnel, officials, and the general public.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree from appropriately accredited institution and one year of experience related to the area of assignment; or an equivalent combination of training and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Crystal Bunn Miller

Email:

[email protected]