Instructional Assistant (Critical Environments)

Position Title: Instructional Assistant (Critical Environments)
Office: Atlanta, GA
Reports To: Site Director 
Work Modality: Onsite

WHO WE ARE LOOKING FOR

We are currently seeking an Instructional Assistant (Critical Environments) to join our organization. This person will join our Curriculum & Adult Learning team and support the delivery of training related to critical facility environments such as data centers and mission-critical infrastructure.

Candidates should be able to provide effective support in the classroom and be eager to grow their own technical knowledge. In particular, they should be able to:

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  Assist the lead instructor both in and out of class in the teaching and administration of the program

  
  


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  Demonstrate knowledge and/or interest in critical facility operations, data center environments, IT infrastructure, and technical systems

  
  


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  Support learner success through classroom engagement, technical assistance, and administrative coordination

  
  

WHAT YOU’LL DO

Out-of-Class Tasks and Responsibilities

Assist and/or collaborate with the instructor to:

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  Grade and/or review assessments, class projects, and other materials

  
  


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  Enter student grades into LMS software and grading templates

  
  


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  Update Salesforce data as necessary

  
  


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  Review curriculum materials and assessments weekly and report to the instructor and curriculum development team any proofreading or subject-matter errors

  
  


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  Assist the instructor with preparation of daily agendas for students

  
  


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  Schedule time with the instructor and students to discuss class challenges

  
  


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  Monitor learner attendance, certification progress, and program milestones

  
  

In-Class Tasks and Responsibilities

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  Monitor class while it is in progress to ensure overall functionality (audio, video, screen appearance, etc.) is working properly

  
  


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  Serve as class timekeeper and monitor breaks and other scheduling information

  
  


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  Monitor students during test-taking and breakout group activities

  
  


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  Note challenges presented during class, including (but not limited to) students who:

  
  
  
  
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    Seem disengaged or uninvolved with class activities

    
    
  
  
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    Are speaking more than others (dominating discussion) or are typically quiet

    
    
  
  
  
  

PERSONAL CHARACTERISTICS

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  You thrive in a creative, inventive, fast-paced environment with people who are passionate about their work and mission

  
  


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  You are data-driven, results-oriented, and motivated to support social mobility through technology training

  
  


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  You have a collaborative and flexible work style and enjoy working cross-functionally with other departments

  
  


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  You have a passion for teaching others and contributing to a culture of continuous improvement

  
  


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  You are an effective communicator with strong oral and written skills

  
  


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  You are skilled at managing your time and balancing multiple tasks and priorities

  
  


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  You believe individuals from any community should have access to well-paying career opportunities and that talent can come from many diverse backgrounds

  
  

COMPENSATION

For this role specifically, we are targeting a hourly rate of $20.00.Hr. Final compensation may vary based on several factors including geographic location, experience, and alignment with qualifications.