Instructional Designer

Instructional Designer
ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
Final Filing Date: 4/26/2024
Application Methods:

Electronic (Using your CalCareer Account)

By Mail

Drop-off
Are you an energetic, self-motivated, creative problem-solver with attention to detail? If so, we encourage you to apply!

Under the direction of the Staff Services Manager I, the incumbent works independently and in team settings to provide expert consultative services and training course development utilizing adult learning concepts and effective training methodologies for the Child Support Program in the Curriculum Development Unit, Statewide Training Section, Policy, Program & Statewide Training Branch, within the Child Support Services Division.

If this sounds like a positive and exciting opportunity for you, then apply and tell us why. We would love to have you join our team!
You will find additional information about the job in the

Duty Statement

.
Working Conditions

DCSS is a diverse, family-friendly organization. The headquarters office is located in Rancho Cordova convenient to Highway 50, with free parking, close to restaurants and shopping. The facility consists of standard office workspace, within a 2-story building, and may require sitting for long periods of time while using a personal computer, reviewing documents, and attending meetings. The position requires occasional travel to off-site meeting locations, conferences, or training. The work environment is fast paced and requires the incumbent to be flexible, use good time management practices, and effectively identify priorities to complete assignments timely.

Telework may be offered for this position under Government Code 14200 for eligible applicants residing in California; however, changes to the telework program are at the department’s discretion. Remote-centered employees may be required to report in person to Rancho Cordova headquarters and/or offsite events or locations, as determined by management, and will be required to utilize a shared workspace or “hotel” when working in the office.
Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

The Department of Child Support Services (DCSS) promotes parental responsibility to enhance the well-being of children by providing child support services to establish parentage and collect child support. This is a great opportunity to work for a progressive and innovative organization that cares about children, and to collaborate with individuals who value and care about their staff. DCSS provides an environment where creativity and productivity are encouraged, recognized, and rewarded.

DCSS believes in the dignity and intrinsic value of every human being. We welcome, affirm, and support employees of all races, ethnicities, abilities and disabilities, experiences, socio-economic backgrounds, sexual orientations, gender identities and expressions, and any other category people use to define themselves. We strive to create safe and inclusive environments that celebrate diversity, embrace cultural sensitivity, foster positive relationships, and center equity in practice and policy. DCSS believes equity is an essential component of administering a successful child support program and delivers quality services that embrace a vision of all parents engaged in supporting their children.
DCSS encourages people with disabilities to apply for jobs with us. The Limited Examination and Appointment Program (LEAP) can help people with disabilities get jobs with the State of California. Using LEAP is optional. Learn more about LEAP and find available examinations on

CalHR’s LEAP page

.
The position(s) require(s) a Background Investigation be cleared prior to being hired.
Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date:

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/26/2024

Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Child Support Services

Attn: C&H Analyst

Personnel Services

11150 International Drive

Rancho Cordova , CA

95670

Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Child Support Services

C&H Analyst

Personnel Services

11150 International Drive

Rancho Cordova , CA

95670

08:00 AM - 05:00 PM

Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - SOQ is required and must be included. See below for specific information and instructions.
Other - Cover Letter - A Cover Letter is required and must be included. See below for specific information and instructions.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/26/2024

Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included.If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Child Support Services

Attn: C&H Analyst

Personnel Services

11150 International Drive

Rancho Cordova , CA

95670

Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Child Support Services

C&H Analyst

Personnel Services

11150 International Drive

Rancho Cordova , CA

95670

08:00 AM - 05:00 PM

Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov.All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - SOQ is required and must be included. See below for specific information and instructions.
Other - Cover Letter - A Cover Letter is required and must be included. See below for specific information and instructions.
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Demonstrated experience utilizing adult learning concepts and effective training methodologies to create online and in-person training content.
Demonstrated experience utilizing Adobe Creative Suite, Adobe Captivate, and Microsoft Office to develop training materials for adult learners.
Demonstrated experience writing effective, well-organized, and grammatically correct talk tracks and training materials for adult learners.
Demonstrated experience providing informed consulting services to and collaborating with subject matter experts.
Demonstrated experience creating, revising, and publishing asynchronous e-Learning modules and learner-centered classroom presentations for adult learners.
Demonstrated experience designing training materials in accordance with the Americans with Disabilities Act (ADA) regulations.
Benefit information can be found on the CalHR

website and the CalPERS

website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.
Human Resources Contact:
C&H Analyst
(916) 464-5200
[email protected]
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s)to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 464-5018
[email protected]
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice)TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Additional Application Instructions

A completed application package must be received in the Human Resources Branch or postmarked by the final filing date and include the following:
On the Examination/Employment Application (STD. 678) enter the Job Control Number and Position Title in the “Examination(s) or Job Title(s) For Which You Are Applying” Section.
“To" and "From" dates (Month/Day/Year) & total hours worked per week for all employment history listed on the STD. 678.
Name, address, & phone numbers of current & former employers and supervisors MUST be listed on the STD. 678.
Cover Letters, Resumes, Statement of Qualifications, etc. DO NOT replace the required STD. 678.
“To" and "From" dates (Month/Day/Year) listed on the Resume (if applicable).
Do not include your Social Security Number, method of eligibility, or LEAP information in your application package.
All required documents listed in the “Required Application Documents” section must be submitted.
Failure to provide the information listed above may disqualify you from consideration for this recruitment.
Electronic applications submitted through your Cal Career account are highly recommended. Applications submitted electronically must be received by 11:59 p.m. on the final filing date.
If you are unable to apply electronically through your Cal Career account, please mail the required application package to the mailing address provided above in the “Application Instructions” section. Applications submitted by mail must be postmarked before or on the final filing date. Mailed applications must include a signature.
If you are using education to meet the Minimum Qualifications for this position, please submit a copy of your unofficial college transcript(s) or diploma. An official, sealed college transcript(s) will be required upon appointment to the position.
For all questions regarding your Cal Careers account, you may contact the Cal Career Unit at 1-(866) 844-8671.
All other questions you can send an email to [email protected] or call 1-916-464-5200.
Statement of Qualifications Instructions

In addition to the required documentation listed above, a Statement of Qualification (SOQ) must be submitted with your application. Please see the Statement of Qualifications and Instructions section below for more detailed instructions.
The Statement of Qualification (SOQ) is a narrative description of how an applicant's education, experience, knowledge, skills, and abilities meet the qualifications for the position. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing.
PLEASE NOTE:

Resumes, letters, and other materials will not be evaluated or considered as responses to the Statement of Qualifications.
DISCLAIMER:
Applicants who fail to submit a SOQ as required will be screened out from the selection process.
INSTRUCTIONS:
Must be typed.
Font must be Century Gothic 12-point (not higher or lower)
Not to exceed two pages
Single-sided, single-spaced.
Indicate the corresponding criteria number for each response.
CRITERIA/CRITERION:
Please refer to the Desirable Qualifications section of this announcement. Describe your experience, education, and training related to each of the six desirable qualifications. To justify the experience described, examples must be provided.
Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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