Instructional Designer II

We are seeking a highly skilled and motivated Instructional Designer II to join our Corporate Training team. In this role, you will design, develop, and continuously improve high-quality learning experiences that drive performance and support business objectives. You will partner closely with business leaders and subject matter experts to identify training needs, translate them into impactful learning solutions, and measure effectiveness using established instructional design methodologies such as ADDIE and Kirkpatrick.

The instructional designer will be expected to create and maintain training material and process documentation using programs within Microsoft suite such as Word, PowerPoint, and Excel. The designer we’re looking for should be able to learn new software easily, leverage AI-related tools, communicate at a high level, and possess advanced writing and computer skills.

Partner with training team members and business stakeholders to identify learning needs and recommend effective training solutions

·         Design and develop a variety of learning assets, including:

• Instructor-led training (ILT) materials

• eLearning modules

• Job aids and quick reference guides

• Participant guides and presentations

·         Apply adult learning principles and instructional design best practices to create engaging and effective training experiences

·         Develop assessments to evaluate knowledge retention, learner engagement, and training effectiveness

·         Collect and analyze feedback and performance data to continuously improve learning programs

·         Support communication efforts such as training announcements, surveys, and learner outreach

·         Analyze metrics and business outcomes to identify additional training opportunities and gaps

·         Stay current on emerging tools, technologies, and AI-enabled solutions to enhance learning design

·         Serve as a backup facilitator for training sessions (Initial, Ongoing, and Continuous Improvement), as needed

Must Have Qualifications:

1+ year of professional experience in instructional design or a related field

·         Proven experience designing and developing a variety of training materials and learning solutions

·         Strong collaboration skills, with the ability to work effectively with cross-functional teams and business leaders

·         Advanced proficiency in Microsoft Office (Word, PowerPoint, Excel)

·         Excellent written and verbal communication skills, with the ability to convey complex concepts clearly and concisely

·         Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines

·         Analytical mindset with a results-oriented approach

·         Ability to quickly learn new tools and technologies, including AI-driven solutions

·         Bachelor’s degree in education, Instructional Design, Organizational Development, or equivalent training experience

·         Ability to work onsite as required

 Preferred Qualifications

• Prior experience in a training or facilitation role

• Working knowledge of instructional design methodologies (ADDIE)

• Familiarity with evaluation frameworks such as Kirkpatrick Model

• Experience with eLearning development tools (e.g., Articulate Storyline, Rise, Vyond)

• Experience with design tools such as Canva or Adobe InDesign

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi