Instructor and Team leader

Position Summary

Stetho MD Primary Care Clinic is seeking a highly motivated Team Lead to oversee daily clinical and administrative operations while supporting patient-centered care and quality improvement initiatives. The Team Lead will coordinate multidisciplinary staff, ensure efficient workflow, provide health education, and contribute to community health programs serving diverse populations. The ideal candidate possesses a strong background in medicine, public health, and healthcare operations.

Essential Duties and Responsibilities

• Lead and coordinate day-to-day clinic operations to ensure efficient patient flow and high-quality healthcare delivery.
• Supervise and support clinical and administrative staff, providing guidance on workflow, productivity, and compliance with office policies.
• Provide patient education regarding preventive care, vaccinations, chronic disease management, lifestyle modification, and wellness programs.
• Assist healthcare providers in implementing evidence-based practices and quality improvement initiatives.
• Monitor documentation accuracy and maintain compliance with HIPAA, OSHA, and applicable healthcare regulations.
• Collaborate with physicians and interdisciplinary healthcare professionals to optimize patient outcomes.
• Participate in community outreach activities and programs focusing on preventive health, maternal and child health, and underserved populations.
• Analyze operational processes and recommend strategies to improve efficiency, patient satisfaction, and quality metrics.
• Utilize electronic health record systems and healthcare software platforms for documentation and reporting.
• Coordinate staff training and onboarding activities to ensure adherence to clinical protocols and organizational standards.
• Support data collection, program evaluation, and public health initiatives through research-informed approaches.
• Develop educational materials and assist with health promotion programs aimed at improving community health outcomes.
• Maintain effective communication among healthcare providers, staff members, and patients from diverse cultural and linguistic backgrounds.

Minimum Qualifications

• Bachelor in Medical field or equivalent medical degree. Master of Public Health (MPH) or related field preferred. 
• Certified in Public Health (CPH) preferred.
• BLS certification Preferred.
• Experience in healthcare operations, patient education, public health programs, or clinical practice.
• Knowledge of preventive medicine, chronic disease management, and healthcare quality improvement.
• Experience using electronic medical record systems and Microsoft Office applications.
• Strong leadership, communication, organizational, and project coordination skills.
• Ability to work effectively with diverse populations and multidisciplinary healthcare teams.
• Multilingual communication skills are preferred.

Preferred Skills

• Research and data analysis experience (SAS, SPSS, REDCap, Excel).
• Knowledge of maternal and child health programs and community-based interventions.
• Experience with Athena health, Privia, and healthcare quality initiatives.
• Experience in staff supervision and workflow management.