Instructor, IT Career Lab

Instructor, IT Career Lab Full-Time Chicago, IL 

National Able Network® is a mission-driven nonprofit organization committed to expanding access to workforce development, training, and economic opportunity for individuals and communities throughout the Midwest. Our work is grounded in partnership, accountability, and the belief that strong systems and strong people create lasting impact. We are seeking an experienced, full-time IT Career Lab Instructor to deliver engaging technical instruction. 

The IT Career Lab Instructor is a teaching role, responsible for delivering high-quality technical instruction across Microsoft, Cisco, and CompTIA certification pathways. The instructor provides weekly instruction through in-person, hybrid, and remote modalities and teaches multiple technical courses each quarter. The role requires strong curriculum development skills, the ability to facilitate interactive and blended learning, and a commitment to preparing students for successful certification exam passage.

Responsibilities:

• Deliver (at minimum) 18 hours of instruction per week (mix of in-person, hybrid, and remote-live modalities).  
• Teach multiple (3-6) technical classes per quarter across multiple subjects (see above for details).
• Coalesce existing resources and custom-built supplemental instructional tools to manage effective classes.
• Make all reasonable efforts to teach and prepare each student to understand and pass certification exams.
• Provide instruction for up to 20 students per class at an agreed upon schedule with ITCL Sr. Program Manager and Program Director.
• Adapt the curriculum based on students’ experience and ability during the course.
• Inform ITCL Sr. Program Manager of any issues, e.g. student preparation, physical classroom, technology, etc.
• Track attendance via systems provided by ITCL Sr. Program Manager.
• Provide weekly student grade reports to ITCL Sr. Program Manager.
• Advise and provide technical assistance when requested to ITCL regarding program/process improvements.
• Advise ITCL Sr. Program Manager and Program Director on new courses of study to consider for course catalogs.
• Other strategic planning activities related to ITCL program design will be assigned.
• Performs other duties as assigned.

Required Skills/Abilities:

• Must be a self-starter, project orientated and a problem solver with strong system and problem-solving skills.
• Experience in course development, instruction, and facilitation of training for adults.
• Expert on Microsoft Official Courseware AND/OR Cisco Networking Academy and curriculum. 
• Technical training experience, technical certification and proven track record in presenting technical information to diverse audiences; including, but not limited to the following:

                - Microsoft Modern Desktop Admin Associate

                - Cisco CCNA

                - CompTIA A+, Network+ and Security+

                - Microsoft Azure Administrator 

• Proven, prior success with high student passage rates for certification exams.
• Demonstrated ability to facilitate blended learning training models (i.e. classroom, web-based instructor lead; web-based self-directed).
• Excellent verbal and written communication skills; Demonstrates active listening and ability to build rapport with diverse learners.
• Polished, professional presentation abilities.
• High creativity and flexibility.
• Self-starter who can work and make decisions with minimal supervision.
• Must be able to prioritize and manage multiple tasks with consistent reliable follow-through.
• Post-secondary degree, and other certifications in related fields preferred. 
• 5+ years of experience working in Information Technology preferred.

Minimum Qualifications:

• Microsoft Certified Trainer OR Cisco Certified Academy Instructor.
• Microsoft Modern Desktop Admin Associate OR Cisco CCNA.
• 2+ years’ experience in course development, instruction, and facilitation of training for adults.

Benefits:

• Competitive Medical & Dental benefits
• Company-sponsored Vision benefits, Short-Term Disability / Basic Life and AD&D insurance
• Paid Time Off (up to 25 days based on 40-hour work week)
• Generous Holiday Pay
• 401(k) w/Company Match
• Tuition Reimbursement
• Employee Loyalty Benefit: Additional 10 days of PTO after every 5 years of FT service
• Interested candidates should submit a resume with cover letter and salary expectations

EOE AA M/F/Vet/Disability