Insurance Coordinator - Key Whitman Eye Center, S. Arlington

Now Hiring: Key Whitman Eye Center - S. Arlington

400 W. Arbrook Blvd., Arlington TX

JOB TITLE: Insurance Coordinator 

POSITION SUMMARY:

The Insurance Coordinator position verifies patient eligibility and benefits, provides estimates for in office services and surgical procedures, follows up on patient referrals and answers incoming billing questions from patients. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential functions include, but are not limited to the following:

• Answers incoming billing questions and concerns from patients


• Obtains patient eligibility status and benefit verification


• Compiling medical records as needed


• Verifies patient referral status


• Answers questions from patients, staff and insurance companies


• Identifies and prepares patient refunds


• Prepares, reviews, and sends patient statements


• Performs various collections actions including contacting patients by phone; correcting and resubmitting claims to third party payers


• Maintains strict confidentiality; adheres to HIPAA guidelines and regulations


• Performs other work related duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS AND ABILITIES):

• Exhibit professional verbal communications skills, including written and with proper grammar


• Knowledge of medical billing/collection practice


• Knowledge of business office procedures


• Ability to read and understand ERAs / EOBs


• Knowledge of basic medical coding and third-party operating procedures and practices


• Ability to maintain effective working relationships with patients and employees


• Ability to operate a computer, computer software and basic office equipment

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.  While performing the duties of this position, the employee is regularly required to talk or hear.  The employee is regularly required to use hands or fingers, handle or feel objects, tools, or controls.  The employee is regularly required to stand; walk; sit; occasionally stoop, kneel, crouch, crawl; and reach with hands and arms.  The employee must occasionally lift and/or move up to 25 pounds without supervision.  Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.  The noise level in the work environment is usually low to moderate. 

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Benefits

• Comprehensive health, dental, and vision insurance


• Health Savings Account with an employer contribution


• Life Insurance


• PTO


• 401(k) retirement plan with a company match


• And more! 
   

Equal Employment Opportunity & Work Force Diversity

Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws.  This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.  Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.