**Position Overview:**
We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. In this role, you will play a pivotal part in assisting clients, servicing accounts, and contributing to the overall success of our agency.
**Key Responsibilities:**
- Assist clients with inquiries and provide information regarding policies, coverages, and services.
- Service existing accounts by processing endorsements and certificates of insurance accurately.
- Utilize agency management software for account handling; prior experience is a required.
- Build strong relationships with clients through effective communication and support.
- Collaborate with team members to ensure seamless service delivery.
**Qualifications:**
- Prior experience in an insurance agency REQUIRED.
- Proficient in using agency management software; EZLYNX experience a Plus.
- Licensed as an insurance producer is mandatory.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and organizational skills.
**Company Culture**
-Providing the right coverage for customers at the best price
-Relaxed Work Environment, Low Stress, Customer interaction with respect both directions
-Engaged Agency owner involved and willing to help support employees