Logo-of-Upp-hiring-for-jobs-in-US-on-GrabJobs

Insurance Customer Service Representative

salary Salary :

$50,000 - 65,000 yearly

Job Description - Insurance Customer Service Representative





Responsive recruiter



Do you enjoy helping others and are you detail-oriented? Are you comfortable with talking to people on the phone and using a computer all day? Do you like to work with numbers and learn new things? Do you desire to be part of a team and want to be part of the solution? If this sounds like you, please read on.
 
We are a team of people helping people. Our independent insurance business is based on the relationships we build within our team, our clients, potential clients, our community and the companies we work with. As an independent insurance agency, we work for our clients, not one insurance company. 
Our hours are Monday thru Friday from 8:30 – 5:00 and we will provide training. You may be asked to work occasionally during an evening or Saturday to support local and community events.
 
Job Responsibilities:

  • Establish working relationships with clients, potential clients, and companies we represent on the phone, email, and on paper

  • Supporting teammates with follow up for clients and prospects

  • Research and resolve coverage questions

  • Promptly respond to client needs either on the phone or electronically

  • Maintain client files and process routine correspondence between our agency and the client or company… both paper records and on our many different  software programs

  • Cultivate new opportunities and offer additional lines of insurance through consultative selling

  • Assist with other office duties as they arise and are needed

Professional and Personal Skills: 

  • Proficient with Google Workspace

  • Knowledge of Hawksoft and Salesforce a plus

  • Type quickly and accurately 

  • Excellent communication skills both verbal and written

  • Organized, structured, punctual and will follow the rules 

  • Patient, respectful, reliable, trustworthy, friendly, supportive, articulate, kind, ethical and honest

Wages and Compensation:
  • We offer competitive wages based on experience and knowledge of insurance policies.  Earn commission for educating and assisting your clients into policies that best fit their needs.  
Experience Requirements:
  • Three years of experience working in an independent insurance agency or longer required. 
 
 



Compensation: $50,000.00 - $65,000.00 per year






Original job Insurance Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Similar Insurance Customer Service Representative Jobs in the US

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.