Insurance Customer Service Representative

Join a well-established insurance agency with over 20 years of success and stability! We’re a busy, high-performing team with locations in Clawson and Rochester, seeking a motivated and experienced insurance professional to join our growing team.

Position Overview:
This is a long-term opportunity for someone who is passionate about delivering exceptional customer service and building lasting client relationships. You will play a key role in servicing existing clients, reviewing policy renewals, and policy changes.

Key Responsibilities:

• Deliver outstanding, professional customer service
• Review and process policy renewals
• Make policy changes and provide recommendations
• Maintain and grow strong client relationships

Qualifications:

• Active MI Property & Casualty License
• Previous insurance experience
• Excellent customer service and communication skills
• Ability and confidence in recommending coverage options
• Proficient with computers and agency management systems
• Organized, dependable, and team-oriented
• Strong work ethic and attention to detail

Must have an active MI Property and Casualty license

Salary based on experience

Competitive salary plus yearly bonus